Meade Lexus of Southfield - Service Center

I absloutely love the service from Lexus. Jerry was attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. More

Don Allen is an outstanding person. Every visit for many years now, he has always been the same, professional and provides excellence customer service. Happy customer here! years now, he has always been the same, professional and provides excellence customer service. Happy customer here! More

This was my first time at this dealership, I worked with Jerry, who was very helpful. I came in for routine maintenance and Jerry explained everything to me in understandable terms since i have no idea abou Jerry, who was very helpful. I came in for routine maintenance and Jerry explained everything to me in understandable terms since i have no idea about car or maintenancing them. I also liked that he contacted me before any additional work was done to get my feedback and permission. He has been one of the best service men i have ever dealt with at a Lexus dealership, and i have driven Lexus's for the last 15 years. The dealership was also impressive, clean and everyone welcomed me and were very helpful. This will now be my Lexus dealership, Thanks Chrisitne More

i have been dealing with jerry for years he's always respects my time and listens to my concerns, he is the main reason that i've purchased a few lexus vehicles, keep up the good work respects my time and listens to my concerns, he is the main reason that i've purchased a few lexus vehicles, keep up the good work More

Greg has been a remarkable service representative assiting me in ALL ways possible to make my life easier and make limit everyday stresses that normally go with most car dealerships. He bends over b assiting me in ALL ways possible to make my life easier and make limit everyday stresses that normally go with most car dealerships. He bends over backward to satisfy you and is by far, the gold standard example of how car dealers sales, service or otherwise should interact with clients. More

My experience with Greg Edmonson has been truly outstanding, not only is Greg professional, he's also personable and considerate and truly cares about how he can take care of you and your vehicle, outstanding, not only is Greg professional, he's also personable and considerate and truly cares about how he can take care of you and your vehicle, Greg always puts your needs first..... I would highly recommend Greg for any services you need on your vehicle. Maria More

I thoroughly enjoyed my experience at Meade Lexus. My consultant Don Allen, was knowledgeable and very efficient. I had a clear understanding of the services rendered and a plan of execution for future consultant Don Allen, was knowledgeable and very efficient. I had a clear understanding of the services rendered and a plan of execution for future maintenance. Don's friendly demeanor and professional expertise made an "overdue" visit, quite painless and set my mind at ease. Thanks to Don and his team for a job well done! I look forward to working with him in the future. Sincerely, Danielle Terrell More

My compliments go out to Meade Lexus of Southfield. I've always received fairly good customer service at that location. However, over the past few years, your service went from fairly good to absolutel I've always received fairly good customer service at that location. However, over the past few years, your service went from fairly good to absolutely outstanding. I can only credit one specific person for the incline, Don Allen. His professionalism is note worthy and exemplary...when you are in his company, he makes you feel like you're the most important person and you're issues/complaints are high priority on his list. I am a highly pleased customer, I have referred many relatives and friends to Meade Lexus because of it. And needless to say, I've recommended Mr. Allen everytime. I am in an Administrative position myself and I know how hard it can be to find people who take pride in what they do and go the extra mile just because. Don is truly an asset to your facility and as long as you employ people of such caliber, I am sure you will always receive high regards. Sincerely, Shak More

The service department is top notch professional but my service supervisor Gregory Edmonson makes my experience excellent. He goes above and beyond in every aspect of servicing and accomodating my needs fo service supervisor Gregory Edmonson makes my experience excellent. He goes above and beyond in every aspect of servicing and accomodating my needs for my Lexus. He always makes himself available and does what ever he need to resolve any problems that arise. The reason I would buy another Lexus is because of my expereinces with Gregory! More

I have used Meade Lexus for over the last 15 years. The service department has always made me feel special from the time I drive in until the time I drive out. The staff, especially Greg always display exc service department has always made me feel special from the time I drive in until the time I drive out. The staff, especially Greg always display excellent customer service and professionalism. I am a loyal customer and only trust my vehicle with Meade Lexus More