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Med Center Mazda - Service Center

Pelham, AL

4.6
1,940 Reviews

1,940 Reviews of Med Center Mazda - Service Center

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December 06, 2022

Great service dept. Love the video review and immediate feedback from advisor and technician. Joe Morris (advisor) was professional, knowledgeable and courteous. Jason More

by hansenpike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quiles, Joe Morris
December 06, 2022

The service personnel were very pleasant and personable. The Technician explained the problem clearly by video. I was able to get an appointment quickly and have the issue resolved in a sort amount of time More

by Waynefr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Morris
December 06, 2022

Great all around. The wait area has a huge TV. They send a detailed walk-through video of your car which is so helpful. More

by Mazdacx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
December 06, 2022

The service is always good, it’s just the wait is just way to long. More

by blakberry0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Med Center Mazda responded

Thanks for your 4-star review! We apologize that the wait was longer than you were expecting. We hope to improve the wait times for your next visit. We look forward to seeing you again in the future. Have a great day!

December 04, 2022

This is a Very clean friendly and efficient dealership. I highly recommend staff and dealership More

by brooke.lanzi07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Morris
December 03, 2022

No problem with the service. It just took too long.we were there two hours or more. More

by walterchesser@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Hines was off. Missed seeing him. , Barry Burns, Joe Morris
December 03, 2022

They were very friendly, quick, and able to accommodate my schedule when I was running late due to road construction. More

by o2bbythc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
December 02, 2022

Although we had to do repair work on several occasions to get my problem fixed, my car is now running great. It was a real pleasure to work with Joe Morris and with Barry. They were very understanding and More

by Dale’s Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns, Joe Morris
December 02, 2022

Excellent service and I like the video of the tech servicing my vehicle. So informative, courteous and the waiting are is so nice and the snacks are a plus. Thanks for the great service time and time More

by LSU73_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
December 01, 2022

This dealership provides excellent customer service. All employees super friendly and knowledgeable. The automotive service employees are especially professional. More

by dsteelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
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