Mentor Nissan
Mentor, OH
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They were very pleasant and knew exactly what was going on. Kept me updated with everything that was happening. And it was very clean dealership on. Kept me updated with everything that was happening. And it was very clean dealership More
Overall experience was good. Our salesperson Angel was very nice and responsive, but it did feel like the price negotiations took far too long. The detailer that cleaned the car Our salesperson Angel was very nice and responsive, but it did feel like the price negotiations took far too long. The detailer that cleaned the car before we left did a lousy job. The inside edges of all the doors were dirty and there was still some bird poop on it. We were also disappointed that it had not been charged as promised, especially as this was our first experience with an electric vehicle and they knew we were an hour from home. Terrell in finance was also very nice, knowledgeable and helpful. More
I bought my daughter a 2019 GMC Terrain Ryan lied like they will gas it up and that oil change will be done and per there documents and Ryan new battery and now 2 and 1/2 weeks in this SUV needed a oil ch they will gas it up and that oil change will be done and per there documents and Ryan new battery and now 2 and 1/2 weeks in this SUV needed a oil change and not it is not starting at all and Ryan is never available and I left messages for him but no return call. I paid cash for the SUV instead of taking out a loan run they are not honest!!! More
We love the customer service we get every time we go to the dealership. Everyone is helpful and make sure things are taken care of. the dealership. Everyone is helpful and make sure things are taken care of. More
Just got my 2nd Rogue! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others! More

