Mentor Nissan

Overall experience was good. Our salesperson Angel was very nice and responsive, but it did feel like the price negotiations took far too long. The detailer that cleaned the car Our salesperson Angel was very nice and responsive, but it did feel like the price negotiations took far too long. The detailer that cleaned the car before we left did a lousy job. The inside edges of all the doors were dirty and there was still some bird poop on it. We were also disappointed that it had not been charged as promised, especially as this was our first experience with an electric vehicle and they knew we were an hour from home. Terrell in finance was also very nice, knowledgeable and helpful. More

I bought my daughter a 2019 GMC Terrain Ryan lied like they will gas it up and that oil change will be done and per there documents and Ryan new battery and now 2 and 1/2 weeks in this SUV needed a oil ch they will gas it up and that oil change will be done and per there documents and Ryan new battery and now 2 and 1/2 weeks in this SUV needed a oil change and not it is not starting at all and Ryan is never available and I left messages for him but no return call. I paid cash for the SUV instead of taking out a loan run they are not honest!!! More

We love the customer service we get every time we go to the dealership. Everyone is helpful and make sure things are taken care of. the dealership. Everyone is helpful and make sure things are taken care of. More

We had the pleasure of working with Dan Gradadolnik at Mentor Nissan. He was the best . Mentor Nissan. He was the best . More

They were all very profesdional and courteous. The servuce department was very efficient and had our rogue serviced in 45 minutes. The servuce department was very efficient and had our rogue serviced in 45 minutes. More

Just got my 2nd Rogue! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others! More

Employees are very responsive to all questions and very respectful of the questions asked as well as nolagable. respectful of the questions asked as well as nolagable. More

We purchased a new car for my son and for a second time the service was outstanding, and all the people we interacted with were exceptional. I’ve probably purchased 30 cars over the course of my life, and the service was outstanding, and all the people we interacted with were exceptional. I’ve probably purchased 30 cars over the course of my life, and have never had a better experience than I’ve had at Mentor Nissan. They treat you like family is the best way to describe it. We will be going back soon to get my daughter a car this summer! -Doug Laukonis More

Purchased a used car only to find out after I took it to my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after go my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after going back and complaining they said it was sold as is. I am very disappointed in this company. Make sure if you're buying a car from here to take it to a mechanic beforehand. See attached photo for laundry list of issues from my mechanic. More