Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mentor Nissan
Mentor, OH
100 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 100 reviews
September 26, 2019
Very Good Experience Overall Very good buying experience. We worked with Anthony Valentino; no pressure, easy going. All of the staff we interacted with were polite and friendly, Very good buying experience. We worked with Anthony Valentino; no pressure, easy going. All of the staff we interacted with were polite and friendly, with no sales pressure that can sometimes accompany vehicle purchases; and they didn't waste our time. We drove an hour to make a purchase, and would do it again. More
by ct240
Employees Worked With
Anthony Valentino
September 22, 2019
Vehicle purchase The staff was honest about incentives and negotiated in good faith. I left with a great vehicle at a fantastic price. 3rd vehicle I’ve bought from th The staff was honest about incentives and negotiated in good faith. I left with a great vehicle at a fantastic price. 3rd vehicle I’ve bought from them and I will keep coming back. More
by jsapsltc
Employees Worked With
Chad Trent, Michael Frank
August 07, 2019
Service department excellence I could not be more pleased with my service experience at this dealership. Jarrod Bencar runs the friendliest and most efficient service operation I’v I could not be more pleased with my service experience at this dealership. Jarrod Bencar runs the friendliest and most efficient service operation I’ve ever had the pleasure of experiencing! Hassle free and friendly from start to finish. Highly recommend! More
by NissanRogue
Employees Worked With
Jarrod Bencar
August 07, 2019
Great experience My experience with the purchase of our Murano was great. The sales people were friendly and very professional. They showed us the Rouge and Murano so My experience with the purchase of our Murano was great. The sales people were friendly and very professional. They showed us the Rouge and Murano so we could decide which would meet our needs. There was no pressure by the salesman. It was a great experience. More
by jim7269
Employees Worked With
Dan Urbania, Adam Gaydos
June 17, 2019
Fantastic service, tremendous staff! Service is always fast and the prices are reasonable. Nissan keeps my loyalty with terrific service every time I visit. Great vehicles and a great s Service is always fast and the prices are reasonable. Nissan keeps my loyalty with terrific service every time I visit. Great vehicles and a great staff at Mentor Nissan! More
by jsapsltc
Employees Worked With
Damon Walker, , Jerry Bencar
June 09, 2019
Long time customers of Mentor Nissan. Keep coming back as service department is great and knowledgeable. Cant beat a great Nissan vehicle. Love my 2019 Rouge SV AWD in dark pine green. Rid Keep coming back as service department is great and knowledgeable. Cant beat a great Nissan vehicle. Love my 2019 Rouge SV AWD in dark pine green. Ride is great and has everything I need. More
by Mrsbobalu
Employees Worked With
Chad Trent, Terri Salvatore
June 08, 2019
Service terrible Called service to say my front bumper was loose on both sides. They said bring it in and they looked at it. It was in worse shape when I got it back. Called service to say my front bumper was loose on both sides. They said bring it in and they looked at it. It was in worse shape when I got it back. I was then told to take it to Nissan Bedford as they have a body shop. I was informed I would have to pay for it. I let them know I would not pay for a body shop and it was in worse shape when they gave it back. They called me to have me bring it back in. No thanks! So with this, the salesman who I thought would help out didn't so I would not recommend Mentor Nissan for sales or service. I have a hissing sound from the back when I put the seats down..I will live with it, the backseat on passenger side is loose...I will live with it. When I get to a point that I can unload, I will and will not but from Mentor Nissan. This has been by far the worst experience I've had and I have had many cars in my life. More
by Kat65
Employees Worked With
Chuck Willis
June 08, 2019
Professional and Friendly We are long time customers of Mentor Nissan. Good to see that some companies sustain. Service and Sales are excellent. Eager to help, Courteous and kn We are long time customers of Mentor Nissan. Good to see that some companies sustain. Service and Sales are excellent. Eager to help, Courteous and knowledgeable. Keep up the good work. More
by Bodabiing7
Employees Worked With
Richard, Brezeczkows
February 03, 2019
service I went to Mentor Nissan for an oil change and the entire staff was extremely polite, attentive and professional. I also asked if they could check t I went to Mentor Nissan for an oil change and the entire staff was extremely polite, attentive and professional. I also asked if they could check the tire pressure because the warning light was on. They didn't bat an eye. Everything was completed in just about 30 minutes. Buying from this dealership was a God send!!! More
by nissangirl
Employees Worked With
Jerry Bencar, Mark Kerner, Jon Gradomski
February 02, 2019
routine service and warranty repair Good service and prompt service. Work was done earlier than expected. Loaner vehicle was supplied and good quality. Would recommend to others. The wa Good service and prompt service. Work was done earlier than expected. Loaner vehicle was supplied and good quality. Would recommend to others. The waiting area is great with coffee and television. More
by boomer310
Employees Worked With
Jerry Bencar, Jessica Sulecki
