Mentor Nissan

Salesman lied Salesman ripped us off. We Were told 4wd / AWD Vehicle. When we got payment voucher it said 2wd vehicle. The whole time we understood by salesperson Salesman ripped us off. We Were told 4wd / AWD Vehicle. When we got payment voucher it said 2wd vehicle. The whole time we understood by salesperson it was AWD. Paid full price . Salesman knew we wanted AWD , and we thought that's what we paid for. GM never returns calls. More

used car purchase I traveled just over an hour to view a used car for my daughter. My sales person Jeff Farmiloe inspected and test drove the car and gave me a full des I traveled just over an hour to view a used car for my daughter. My sales person Jeff Farmiloe inspected and test drove the car and gave me a full description of the car before we even left home. His honest approach and his complete detailed description of the car before was spot on. I'd definitely recommend Jeff and would suggest to anyone to give him a call. He could save you a trip or like me you could find exactly what you're looking for and save some money. More

Awesome experience! Professional, Personable, Jimmy Zabielski and Terri Salvatore are a great team. I would recommend this dealership to any one. Very satisfied with everything about my experience at M Zabielski and Terri Salvatore are a great team. I would recommend this dealership to any one. Very satisfied with everything about my experience at Mentor Nissan. I have been to several dealerships in the last few months and Mentor Nissan was by far the best of all of them. I Can't say enough great things about Jimmy and Terri. More

I do all of my service on my pathfinder here. I bought my car through them a few years ago and was treated well, and have had good experiences with the service department each time I've come in. This tim my car through them a few years ago and was treated well, and have had good experiences with the service department each time I've come in. This time it was for brakes. They were squeaking and almost making a grinding sound. I dropped the car off in the morning and they had it ready by the time I was done with work. I didn't compare prices anywhere else, but it seemed like a fair price and it was done by nissan guys, so I'm confident they did a good job. If it is convenient, I would recommend getting your car repaired here. More

I went in for a service appointment very recently. They did a very good job on my car and got me in and out quickly. I camee in on my lunch break, so it was nice not to have to sit for hours on end. They did a very good job on my car and got me in and out quickly. I camee in on my lunch break, so it was nice not to have to sit for hours on end. They explained the whole process and why they doing what they were doing and I really appreciate the honesty. The personal touch they used here has made me think twice about where I will be buying my cars in the future. More

I recently purchased a new Sentra from Mentor Nissan. What a nice staff they have there. I was treated terribly by another in Cleveland. Made a deal and the dealer tried to bump my price up while signi What a nice staff they have there. I was treated terribly by another in Cleveland. Made a deal and the dealer tried to bump my price up while signing papers. I walked right out and went to Mentor Nissan. They were helpful, gave me a great deal, and treated me with respect. I highly recommend them to buy a car. More

We visited Mentor Nissan on Sunday September 8th 2013 to test drive a car we found on Autotrader.com and were met by Bradford Worley. We were shown the car and we took it for a test drive. We both liked the test drive a car we found on Autotrader.com and were met by Bradford Worley. We were shown the car and we took it for a test drive. We both liked the car and told Bradley that we would call and let him know if we wanted it. Next evening we called and told him we were interested in the car but because the tires weren't so good that we would like him to adjust the price or put new tires on it. I gave him the adjusted price as it would be if he were no to replace the tires for us and he told us he would ask his manager and get back to us. On Thursday 12th September I, tired of waiting, called him and asked if he had spoken to his manager to which he replied " Oh I sold that car today". That was without ever returning my call. I just wonder if this is the standard that this dealership uses when dealing with serious customers?? I will certainly NEVER visit their lot again AND anyone I know will be informed of their business practices also. In my opinion this is a dealership best avoided!!! More

I was in need of a new car and really not looking forward to the whole process. My Honda Accord was over 10 yrs old and just not in great shape. I was thinking of going back to Honda, but decided to try Niss to the whole process. My Honda Accord was over 10 yrs old and just not in great shape. I was thinking of going back to Honda, but decided to try Nissan and I’m glad I did. The sales staff here is very good. I never felt pressured, or forced in any way through the entire purchase process. This was the most expensive car Ive ever bought and they made it a nice experience. I would recommend asking for Nick Cipollo when you go in. He was the one that helped me. More

Had planned on buying a Toyota when my son suggested Nissan due to the high rating in Consumer Reports. Bought my Altima from Dan G, it was a pleasant experience, he was engaged and helpful without over Nissan due to the high rating in Consumer Reports. Bought my Altima from Dan G, it was a pleasant experience, he was engaged and helpful without overwhelming me. It has been 6 months and I love the vehicle, great gas mileage. It performed above my expectations on Rt 2 in early morning rides to work this winter before the roads were serviced by ODOT. I received a fair price for my trade in, and I would recommend them to everyone. More

We first got in touch with this dealership via the internet. We corresponded with Phil for close to two weeks before committing to a purchase. We live approximately 2 hours from the dealership but w internet. We corresponded with Phil for close to two weeks before committing to a purchase. We live approximately 2 hours from the dealership but with the honesty and willingness to work with us, we decided to purchase from Mentor Nissan. We never felt pressured and everything discussed via phone and internet was honored the day of purchase. Everyone was extremely friendly and made the paperwork and purchase painless. Phil was beyond knowledgable and spent a great deal of time with us prior to and after purchase, helping us set up various technology features on our new vechile. We would strongly recommend this dealership to anyone and would purchase from them again ourselves. More