Mercedes-Benz of Annapolis - Service Center

I came into the service department because my front brakes were squealing. One of the rotors was nicked and needed to be replaced. They replaced both rotors and pads but i kept hearing a noise. I to brakes were squealing. One of the rotors was nicked and needed to be replaced. They replaced both rotors and pads but i kept hearing a noise. I took it back and Scott asked Keith the foreman to test drive it with me. Keith heard it and solved the problem. I heard noises from the back brakes and Keith also test drove it and realized that noise was normal and explained it to me. I appreciate the time and care they gave me without making me feel like I was just hearing things. Scott went above and beyond to ensure I was satisfied with the service. Thanks Scott and Keith! More

Chuck was awesome, very knowledgeable, straight forward and honest. I will never go anywhere else to have my Merceds serviced. GREAT customer service. and honest. I will never go anywhere else to have my Merceds serviced. GREAT customer service. More

My car has been serviced twice at Mercedes-Benz of Annapolis and Steve is my service advisor. He has provided excellent service and guidance. I trully appreciate all he does from scheduling the appoin Annapolis and Steve is my service advisor. He has provided excellent service and guidance. I trully appreciate all he does from scheduling the appointment, to arranging a loaner car if needed, to keeping me abreast of what services are done. Thank you Steve More

I needed help with a tire and Peter Herman made sure I received service and information in a timely matter. Would recommend received service and information in a timely matter. Would recommend More

Mercedes Benz of Annapolis has a five star plus service center for all of your needs. I would purchase my next MB from this location. center for all of your needs. I would purchase my next MB from this location. More

Steve has been my service advisor for several years and has always provided great customer service. has always provided great customer service. More

Always fast service. Alex was efficient when I was in a hurry and it was appreciated! Alex was efficient when I was in a hurry and it was appreciated! More

My first visit to Mercedes Benz of Annapolis was the best experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him not even knowing it was him. Wow made me feel like I was apart of the Benz family. He went step by step about the recall process, and took care of my car like it was his own.I recommend chuck and this dealer to anyone that wants great customer service and a new family. Thanks Chuck and Mercedes Benz of Annapolis.. Charles Wallace More

Service was outstanding He help me set up the apps for my Mercedes-Benz I would recommend him to anybody Mercedes-Benz I would recommend him to anybody More

Always a wonderful experience. So professional and Alex has been helping me for years. He always keeps me informed. Can say enough great things! So professional and Alex has been helping me for years. He always keeps me informed. Can say enough great things! More