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Mercedes-Benz of Beaverton - Service Center

Portland, OR

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1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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May 12, 2021

Rebecca was really busy so she did not help me and one of the other assistants stepped up and got me checked in and out. Good teamwork. More

by LINDAMCSWAIN1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 12, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 11, 2021

Rebecca was amazing at setting everything up for me to easily drop off my Mercedes and pick it back up. A few parts needed to be ordered and Rebecca promptly notified me so that there was no delay in my s More

by LIZZZBRANNN
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 12, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Rebecca provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 10, 2021

I felt like “this can’t be real life”. My car was diagnosed, repaired, returned within 48 hours AND was work applicable to my extended warranty. With both my vehicle purchase last year and service re More

by EMAILLAURENROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo - 5stars!
May 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much, Lauren, for your kind words, and for taking the time to leave us this wonderful feedback! We are glad we could help! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 06, 2021

Excellent service as always! Thank you Chris and the entire MB team. Car wash and free coffee included =) See you in August for annual check-in More

by PDXLIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 07, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that Chris and the team were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 06, 2021

Always had a good experience. Everyone does a quality job and are very accommodating and friendly. Had to reschedule my service couple times and end up requesting for my car to be picked up. Very glad that t More

by AREZOOSEISAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 07, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 05, 2021

Arrived to the Beaverton dealership- everyone running around?!? I had to look for someone?Pre-purchase Inspection of my Mercedes-Poor customer service:( didn’t offer to replace things were recommended b More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 05, 2021

The service is always spot on and the customer service of the rep and check in process is great! Thanks for another amazing experience. Will continue coming back. More

by KATIEBANKGALKATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 05, 2021

Really great service! Fixed my car in a timely matter and I was able to talk to a service consultant prior to bringing my car in to determine if I needed to bring it in! More

by AMINA.I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
May 06, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2021

Great experience! Made arrangements short notice for a courtesy car while out of town. Was flexible with me at every turn. Thank you for being a good place to do business! More

by MRPONG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 03, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2021

Always professional reliable and extremely easy and pleasant to work with My car is always clean and running perfectly after a service visit. Very happy More

by KJHENDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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