Mercedes-Benz of Beaverton - Service Center

Work was done in a reasonable amount of time, but the car could have been washed before it was returned to me? But other than that satisfied with the work car could have been washed before it was returned to me? But other than that satisfied with the work More

Excellent customer service,performing really good service in my car,thank you. I am used always Beaverton dealer after I I’m buy my car in my car,thank you. I am used always Beaverton dealer after I I’m buy my car More

GREAT EXCEPT I ARRIVED EARLY AND WAS IN ONE LINE HOWEVER ANOTHER CAR ARRIVED ATFTER AND WAS IN ANOTHER LINE. WHEN DOOR OPENDED SHE WENT IN AND UPON MY LEAVING SHE WAS PROCESSED AND WAS LEAVING BEFORE ME. ANOTHER CAR ARRIVED ATFTER AND WAS IN ANOTHER LINE. WHEN DOOR OPENDED SHE WENT IN AND UPON MY LEAVING SHE WAS PROCESSED AND WAS LEAVING BEFORE ME. THAT WAS NOT FAIR. More

My regular advisor is no longer there- I was assigned Chris. I’m single and don’t have another car to use, therefore always needing a loaner. I so appreciate that. It makes me know the dealership respect Chris. I’m single and don’t have another car to use, therefore always needing a loaner. I so appreciate that. It makes me know the dealership respects that I still need to keep doing my schedule- while I hear “leave your worries to us!” And I know I can. Chris was great! The repair prices are always fair. Thank you as always!! More

Have been down in the USA from Canada for the last 4 months and was able to get my car in for its Plan B service. The team at Beaverton Mercedes was very helpful and even made sure I had a courtesy car months and was able to get my car in for its Plan B service. The team at Beaverton Mercedes was very helpful and even made sure I had a courtesy car to kill the time I had to get the the job done. Much appreciated and will defiantly be back for the next one. More

Very happy with service appointment. Work was finished early. Rebecca lee is my service rep and was kind enough to order Lyft for a ride to a nearby shopping mall. She even synced my new iPhone to my car early. Rebecca lee is my service rep and was kind enough to order Lyft for a ride to a nearby shopping mall. She even synced my new iPhone to my car. Ver happy customer. More

From the moment I make the appointment and dropping off the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 More

The service center repeatedly failed to follow directions on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a s on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a set of rear tires was 8 days. Overall, the experience at Beaverton Mercedes was completely unacceptable and far behind the standard of any other Mercedes dealership I’ve ever dealt with. Top to bottom ineptitude in the service department. Would recommend all Mercedes owners to never have their car serviced here. Was quoted pricing above MB USA parts pricing and had to demand department to match quoted Mercedes pricing on parts. More