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Mercedes-Benz of Beaverton - Service Center

Portland, OR

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1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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April 16, 2021

Great communication from start to finish. Thanks to the great work and fast turn around. Will highly recommend and will be back for the next service. More

by cscbadhombre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

Everybody is helpful, friendly, nice and professional, I really enjoyed to work with the Salesman, he was showing me about the car very detailed. My next new car definitely will be at Beaverton Mercedes.😁� More

by SONNYTRUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with any future automotive needs. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

I decided to have my car serviced here after a couple not so great experiences at the other Mercedes dealer. I’m glad I came to Beaverton More

by SWHEDGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

I was in for B service 3/25. I needed a battery that was not in stock. Follow up ignored. Call me plz. Thx. F More

by FORREST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review! We strive to make sure that all of our customers leave happy, and I'm sorry to hear that you weren't fully satisfied with your experience here at Mercedes-Benz of Beaverton. Please don't hesitate to reach out to me directly so we can discuss how to resolve this issue. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

It was just a recall. Done as promised and they hand washes my car. 😊 Have had nothing but good experience so far. Thank you ,Mercedes! More

by BIGHAIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 16, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your service experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

The agent told me my service is done and did car wash done but they didn’t wash my car. Agent offer me to wash car when i stop by. More

by HEHEKPARK
Recommend Dealer
No
Employees Worked With
Christopher Browarski
May 02, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

I would have rated 5 , but I got there and nobody out at service desk for 5 minutes and a group of guys just standing in car area. Nobody came up to me, so I went inside sales area, then walked out only th More

by jeepblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 13, 2021

Informal setting. Folks were a little confused in the morning. Car and mirrors were a bit disheveled when it was returned to me. I wish it would have been nicer. More

by BENNETOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgettable experience. I can't remember who the employee was.
April 13, 2021

All the service was fine; Chris is a great service associate, car was clean when it was returned, at least on the outside. No complaints at all. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 14, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 13, 2021

I believe the service representative was named MAX. Don’t see that listing. Was scheduled on short notice. Service organization seemed to be run efficiently. More

by CRAIGHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 14, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words, Craig, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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