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Mercedes-Benz of Beaverton - Service Center
Portland, OR
1,849 Reviews
1,849 Reviews of Mercedes-Benz of Beaverton - Service Center
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March 19, 2021
The service manager Chris is very helpful during the whole process. Although the mechanic team is really disappointing, the help by Chris makes me give a five star. whole process. Although the mechanic team is really disappointing, the help by Chris makes me give a five star. More
by CCXUETAO
Verified CustomerEmployees Worked With
March 19, 2021
Always do a great job and helpful, highly recommended, friendly staff, no hassles, quick appointment good CX. No complaints and will return for any service friendly staff, no hassles, quick appointment good CX. No complaints and will return for any service More
by EMAILNEIL
Employees Worked With
Christopher Browarski, Richard Fitzgibbon
March 19, 2021
They are polite and easy to deal with. The rentals was They are polite and easy to deal with. The rentals was dirty but I do appreciate that option. Our car was returned dirty too. I like the ability They are polite and easy to deal with. The rentals was dirty but I do appreciate that option. Our car was returned dirty too. I like the ability to prepay before picking up the cars More
by BWILLIS1
Employees Worked With
Rebecca Lee
March 18, 2021
Beaverton Mercedes service department is the where I feel comfortable and confident having repairs done to my vehicle. They having a great team put together from the service manager, advisor, & technicians. comfortable and confident having repairs done to my vehicle. They having a great team put together from the service manager, advisor, & technicians. I do appreciate knowing a certified knowledgeable technician is working on my vehicle ensuring the best repair possible, and not having a lube tech doing the repairs to make a higher profit. Yes this sad sad thing happens even at MB dealerships. Thank you again to the great service department of Beaverton Mercedes. More
by EBMBZ1
Employees Worked With
Other Employees :
Christopher Browarski, Mike Megy
March 18, 2021
My 2008 ML diesel seems to be too much of a problem to get right. I wanted everything checked and fixed. I have had this vehicle at this dealership for years, it always feels like I am the problem, but ne get right. I wanted everything checked and fixed. I have had this vehicle at this dealership for years, it always feels like I am the problem, but never a priority. Service reps are always polite, but seldom know any answers. I would like to check out with someone who took responsibility for working on my car. I ask to have everything checked and repaired. No report on basics like breaks, lights, engine condition. I wasn’t. 20 miles from dealership when I got to rear light warning messages. More
by FRED59
Employees Worked With
Max
March 17, 2021
I always trust the Canyon Rd dealership to work on my car but they quoted me 3 hrs of work, quoted my husband 4 hours and kept the car 8 hours. We booked the first time slot of the day to avoid this exact is but they quoted me 3 hrs of work, quoted my husband 4 hours and kept the car 8 hours. We booked the first time slot of the day to avoid this exact issue. Yes we got a loaner but we had other commitments in the afternoon. More
by FIREFLY_50
Employees Worked With
Christopher Browarski
March 17, 2021
Great service and my service advisor is wonderful, Rebecca. It's nice to be treated like royalty. Thanks Mercedes! Glad I followed Dale Acelar to Beaverton, I like this better than Portland!! Thanks Rebecca. It's nice to be treated like royalty. Thanks Mercedes! Glad I followed Dale Acelar to Beaverton, I like this better than Portland!! Thanks Dale for your help, you are the best in my book and when I get a new car it will be here! More
by GAILMAIL.G
Employees Worked With
The girl with the dark hair that helped me set up my navigation!!!, Dale Acelar, Rebecca Lee
March 17, 2021
Rebecca has excellent customer service. I will choose beaverton Mercedes for all my future repairs, because she got the job done! Thank you, she deserves a raise!! beaverton Mercedes for all my future repairs, because she got the job done! Thank you, she deserves a raise!! More
by MAKEUPBYMELO
Employees Worked With
Rebecca Lee
March 16, 2021
Great service as usual. I have been taking my GLC for service at Mercedes Benz of Beaverton for 4 years, I have always received prompt professional service. service at Mercedes Benz of Beaverton for 4 years, I have always received prompt professional service. More
by santj
Employees Worked With
Christopher Browarski
March 16, 2021
I brought my car in twice to fix the same problem and the issues was for slow and delay starting of my Mercedes-Benz ML350 4 MATIC issues was for slow and delay starting of my Mercedes-Benz ML350 4 MATIC More
by KRISTOPHER_NANG
