Mercedes-Benz of Beaverton - Service Center

Christopher Browarski is the best service advice that I ever worked with. He is very professional and honest, he been taking care of my cars for the last two years with no problems. ever worked with. He is very professional and honest, he been taking care of my cars for the last two years with no problems. More

Great communication from the service department. They represent the brand well and met my expectations for quality service. I would definitely come here again. The quality of service and timeline was re represent the brand well and met my expectations for quality service. I would definitely come here again. The quality of service and timeline was remarkable. They came and picked up my car, gave me a timeline and accommodated my busy schedule. More

Yesterday i was doing service A for my car. All of the people from service to management were nice, friendly, and had quick service. Thank you to all of the people from Mercedes-Benz at Beaverton,OR. people from service to management were nice, friendly, and had quick service. Thank you to all of the people from Mercedes-Benz at Beaverton,OR. More

Disappointed. On the phone price quote for service was around $480. Was surprised at the service deck when I was handed an estimate for over $1,000. I felt MB was trying to pull one over me. Then when my around $480. Was surprised at the service deck when I was handed an estimate for over $1,000. I felt MB was trying to pull one over me. Then when my text was blocked. No one tried to call me that my car was ready 4 hours early. Over all not a good experience. More

Wonderful experience from start to finish! Pulled in, paperwork was ready, loaner car was ready and they serviced my GLS450 as promised. Returned it washed and GoId to go. paperwork was ready, loaner car was ready and they serviced my GLS450 as promised. Returned it washed and GoId to go. More

on timemet immediatelycar was washed and whipped fat on time met immediately car was washed and whipped fat return appears all work was completed but did need to return because hood open light came on on time met immediately car was washed and whipped fat return appears all work was completed but did need to return because hood open light came on More

Awesome service department and great problem resolve by Chris. He heard the problem and resolved above and beyond. I will be going back for sure Chris. He heard the problem and resolved above and beyond. I will be going back for sure More

Like the location and friendliness. However was not notified that my car (left for service) was waiting for parts and would need to stay overnight. I could have gone home sooner instead of waiting to notified that my car (left for service) was waiting for parts and would need to stay overnight. I could have gone home sooner instead of waiting to be notified with the loaner car. Then, when I picked up the car the next day, I was billed twice for the service. No one recognized until I received my credit card bill. More

I came in without an appointment for a dead battery and I was taken care immediately and received quick and expert service. I also inquired about new cars and unfortunately the sales people did not have in was taken care immediately and received quick and expert service. I also inquired about new cars and unfortunately the sales people did not have information about the 2021 (ie color options, body style changes). But one thing I do like about Mercedes’ dealers is there is never pressure to buy something. It is more about taking care of me. More

The dealership has failed to contact me three times when they said they would and has not responded to my message. The part they ordered initially for my repair was "packaged incorrectly" and after three we they said they would and has not responded to my message. The part they ordered initially for my repair was "packaged incorrectly" and after three weeks they have not contacted me regarding the correct part. I received four separate notices about a recall replacement and after more than six weeks, starting with an in-person visit, the part still has not been fixed. Another part they did fix was charged at more than I was quoted initially. At this point, I am ready to drive farther to find a dealer that takes service seriously. More