Mercedes-Benz of Beaverton - Service Center

Rebecca Lee was my service advisor she and her team did an excellent job addressing the problem we were having with our brake issues. Thank you and keep up the good work. an excellent job addressing the problem we were having with our brake issues. Thank you and keep up the good work. More

Chris is always great to work with in the service department. It’s just that Mercedes charges an arm and leg on repairs, and since we have two bluetecs, we are constantly shelling out money to keep o department. It’s just that Mercedes charges an arm and leg on repairs, and since we have two bluetecs, we are constantly shelling out money to keep our cars maintained. My husband said we will probably have to get rid of them once he retires this May as we will be on more of a fixed income. I’ll enjoy mine until then! More

Richard was very helpful in helping about the tail lights. Oil change was done quickly and diagnostics was done on the service alert on brake lights quickly lights. Oil change was done quickly and diagnostics was done on the service alert on brake lights quickly More

A shock to see the final bill that mushroomed from an estimate of $400+ to over $1200. While I trust my Service Advisor that the services were needed, the prices for M-B things are always excessive. Good estimate of $400+ to over $1200. While I trust my Service Advisor that the services were needed, the prices for M-B things are always excessive. Good thing I like my M-B cars... More

FRIENDLY AND EFFICIENT EMPLOYEE tHE COST TO CHANGE A HEADLAMP CAME TO $350.00 WHICH SEEMS A BIT HIGH BUT I GUESS THAT IS DUE TO THE TECHNOLOGY INVOLVED. HEADLAMP CAME TO $350.00 WHICH SEEMS A BIT HIGH BUT I GUESS THAT IS DUE TO THE TECHNOLOGY INVOLVED. More

No one came to greet me when I arrived. I had to go in the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. More

Had the defective airbag replaced after waiting two years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where it was parked. Chevy dealer had Uber transport both ways with no charge when working on my truck! Disappointed. I’m no kid! More

Customer service is bar none the best in the industry. I have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! More

I like the people work there. Always could improve but nice! I had some issue with way my car was washed but service concierges did follow up. nice! I had some issue with way my car was washed but service concierges did follow up. More

Rebecca Lee is very professional! Very prompt and provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Merc provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Mercedes. More