Mercedes-Benz of Beaverton - Service Center

They fixed and washed my car, but their prices are outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). More

Terrible experience Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I w Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I would totally go somewhere else. From making appointments to service reps with bad attitudes and rundown waiting area there is nothing pleasant about the experience. More

Pulled into the service bay for a visit and the atmosphere was very relaxed. After waiting a few moments I had to ask a service guy for help who at the time appeared not to be doing anything. Upon atmosphere was very relaxed. After waiting a few moments I had to ask a service guy for help who at the time appeared not to be doing anything. Upon waiting what seemed like 5 minutes, I had to ask him for assistance. Was then passed on to another service adviser. I’ve been to this location for service several times as well as purchasing of two vehicles and this by far was the worst experience ever. I drive past another Mercedes-Benz Dealer on my way to this location due to my past experiences, however after this last trip I’m really considering giving them a try. More

Hello, Good experience, friendly stuff, easy Hello, Good experience, friendly stuff, easy communication.Christopher Browarski is very nice also he is very responsible, Knowledgeable and easy to Hello, Good experience, friendly stuff, easy communication.Christopher Browarski is very nice also he is very responsible, Knowledgeable and easy to work with . Thanks everybody for carrying about my cars. Sergiy Shapovalov More

60,000 mile service Service was easy to schedule, drop off and loaner car was fast, pickup was on time. Had car detailed and quality of detailing was very good. Service was easy to schedule, drop off and loaner car was fast, pickup was on time. Had car detailed and quality of detailing was very good. More

good service In and out as promised, got a car, out the door, they txt to let me know the car is completed. It worked perfect for me. In and out as promised, got a car, out the door, they txt to let me know the car is completed. It worked perfect for me. More

Excellent Service Service required an overnight; instead of a loaner, I was Ubered home to Sherwood. Contacted the next morning and an Uber arrived almost immediately. Service required an overnight; instead of a loaner, I was Ubered home to Sherwood. Contacted the next morning and an Uber arrived almost immediately. Timely, professional, good cookies and really good coffee!! Most importantly, the price was right! Richard is very thorough and very pleasant! More

Great customer service. The diagnostic technician Aaron Bostic went above and beyond to help find a solution to my problem with the trailer connection . Awesome job. Thank you Mercedes Benz of Beaverton! Bostic went above and beyond to help find a solution to my problem with the trailer connection . Awesome job. Thank you Mercedes Benz of Beaverton! More

Your phone receptionist was very kind this time, but service reception employee are not well trained like any professionals, I feel. Regarding the car loan, your people inspected the car by taking video service reception employee are not well trained like any professionals, I feel. Regarding the car loan, your people inspected the car by taking video with your customer together and pointed out 3/4 tank of fuel. Those made your customers not comfortable, neither easy to pump the gas to 3/4 tank again. More

Service Reps are DEFINITELY on commission to drive revenues! I have always suspected that Service Reps, like their counterparts in sales, were on commission or some other form of additional compensation (can tak I have always suspected that Service Reps, like their counterparts in sales, were on commission or some other form of additional compensation (can take many forms) to drive up service revenues. This experience, after all these years, confirmed it without a doubt! It leaves me to wonder how many additional services recommended by the reps over the years were unnecessary, but were instead just devices to earn them personally additional compensation! It will almost certainly drive me to NOT replace this car next year fall with another Mercedes - a string of eight consecutive MB's will be broken! Disappointing indeed! More