Mercedes-Benz of Beaverton - Service Center

Excellent service! I got text messages, emails reminding couple days before the appointment and on the appointment day. I got text messages, emails reminding couple days before the appointment and on the appointment day. More

Shak was very helpful. He kept me updated on the progress and is great to work with in general. He kept me updated on the progress and is great to work with in general. More

We were unfairly changed $225 for MBrace Software update, just to continue MBrace service that we already have just to continue MBrace service that we already have More

Very professional dealership with exceptional attention to detail. My service rep, Chris Browarski, is always a pleasure to work with. to detail. My service rep, Chris Browarski, is always a pleasure to work with. More

Dropped off vehicle at service bay and from that point everything was professionally taken care of. Great experience. 5-star. everything was professionally taken care of. Great experience. 5-star. More

Great job by the team especially Ryan Collins always very nice and attentive to my questions. nice and attentive to my questions. More

I placed numerous calls with the service department to schedule an appointment. My calls were not answered by a service associate and I was required to leave a voice message. These voice messages were n schedule an appointment. My calls were not answered by a service associate and I was required to leave a voice message. These voice messages were not responded on until after more than 4 or 5 days. More

It has been my pleasure to work with Vadim on several occasions! He always greets me very enthusiastically with a large smile, which makes me feel welcome at the dealership. He also accommodated me occasions! He always greets me very enthusiastically with a large smile, which makes me feel welcome at the dealership. He also accommodated me for service when my appointment wasn’t showing up in their system. Vadim always gives helpful recommendations based on his own experiences (he has the same car as I do!) When all was done, Vadim also threw on a customer loyalty discount, which made me leave with a smile on my face. Vadim is an amazing service advisor to work with! More

I feel like they go through the motions but aren’t very great consultants on long term care for my car. No one went through what they found, and in fact they found my washer dispenser didn’t work, filled a great consultants on long term care for my car. No one went through what they found, and in fact they found my washer dispenser didn’t work, filled and charged me for fluid, and never made a recommendation for fixing it or what it would cost. I asked specifically for some work to be done that was not and no follow up. I even tried to text them to ask how much the washer fluid repair would be and got no reply. I’m looking for a new service place for my car now. More

Shak Dodangoda - Mercedes-Benz of Beaverton helped me to get the service. His customer services are exceptional. get the service. His customer services are exceptional. More