Mercedes-Benz of Beaverton - Service Center

Not a good experience. Service would not give me a loaner car because the service was supposed to take less than a couple of hours. They had my car for over 7 hours, and did not let me know when it would be car because the service was supposed to take less than a couple of hours. They had my car for over 7 hours, and did not let me know when it would be done. I had to follow up and ask after a few hours. Disrupted my schedule for the day trying to arrange a car/rides. They did not even check the two things I specifically asked for with this service. More

The maintenance service provided was very good and prompt. I would have been happier if the car was washed as normally was. prompt. I would have been happier if the car was washed as normally was. More

I purchased my car from Mini across the street and the car came with only 1 key fob. They made an arrangement with you that I would pay them for the key you would order and program for me. When I came o car came with only 1 key fob. They made an arrangement with you that I would pay them for the key you would order and program for me. When I came over to do this no one really understood the situation. Was shuffled around. Until I was handed off to Vadim. He owned the situation, completely took care of me and assured me that MB of Beaverton cared. Vadim represents your brand well and someone who made me feel that I’d get taken care of. More

Excellent. High touch service. Very competent technicians diagnosed and fixed a problem that the other dealer could not. Thank you!!! diagnosed and fixed a problem that the other dealer could not. Thank you!!! More

Prompt and Friendly service. very timely with completion of the work. Answered all my questions. of the work. Answered all my questions. More

Max provided excellent customer service and communication. He provided me with all the information I requested and even some that I didn’t know I needed. The only thing he wasn’t able to do is communication. He provided me with all the information I requested and even some that I didn’t know I needed. The only thing he wasn’t able to do is show me the new electronic car that I was hoping to test driving. but he did pit me in touch with the right representative that provide that service to me. More

Fast service , fast schedule and best advice, Love pick up and drop off service. Thank you up and drop off service. Thank you More

Great job on service and detailing! Removed paint spatter on car. Courteous and prompt. Thanks. on car. Courteous and prompt. Thanks. More

I was charged $305. basically for an oil change.and an I was charged $305. basically for an oil change. and an ‘’inspection’’ which in my opinion was to find work for themselves. They wanted to sell me a I was charged $305. basically for an oil change. and an ‘’inspection’’ which in my opinion was to find work for themselves. They wanted to sell me a battery for $710.which I later checked out and my battery is in good shape. They said my rear windshield wiper was old and worn and needed replacement. I had just replaced it less than a month ago. They also said that my two rear tires were worn and needed to be replaced, and that I should replace the front ones to keep them matched! All this would have been over $3000. Thus, I came away with a very sour taste for Beaverton Mercedes’ More

Great reception and completed on time.Cost was Great reception and completed on time. Cost was reasonable and my advisers were clear and friendly about the needed service! Great reception and completed on time. Cost was reasonable and my advisers were clear and friendly about the needed service! More