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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,849 Reviews
Call Service Center (503) 296-1700

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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October 04, 2021

Excellent service always. Never disappointed. Everything explained and covered. Rep was friendly and a wealth of information. More

by YSELABERGQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Vadim and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 03, 2021

I got the impression Vadim was new but he got help when I asked a very specific question and was very attentive and polite without being obsequious. The service was a small matter and I never felt as though More

by CRAIG74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business, Craig, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 03, 2021

Service department accommodated an unscheduled service for me. Always helpful and reliable. I always appreciate it. More

by bobliner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakshi Dodango
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 02, 2021

Poor customer service. No one's answering calls. Called like 15-20 times no one picked up. I asked them to call me when my car is done they never called. I had to go check it myself after waiting for 5 hou More

by littlemissracimorazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Report | Print
Oct 19, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 01, 2021

Mercedes Beaverton did an excellent job at service. Max has always kept us up to date with expected time frame and cost. Easy to work with and very professional staff. More

by BRIANCGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Max and our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 01, 2021

Prompt service and very accommodating to schedule a time that worked best for my schedule More

by MDFULCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 01, 2021

Easy process and great service first time. Went there and was quick appt while i was waiting . More

by Mark.saftich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max carillo
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 01, 2021

The name Mercedes Benz speaks for its self. And that is excellence thank you Mercedes More

by pkaaey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 01, 2021

Everyone was professional, kind and courteous. I would definitely recommend service here to friends and family. More

by esthermedina65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Report | Print
Oct 03, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 30, 2021

The staff are always helpful and accommodating. I would recommend them to anyone I know. More

by Hoyerbrieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Sep 30, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! Christopher and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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