Mercedes-Benz of Beaverton - Service Center

I’m very pleased with the dealership but I called weeks in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they would have let me know ahead of time my husband wouldn’t have scheduled time to drive with me. More

Convenient location. Friendly and helpful staff. This visit was for a battery problem that was under warranty. The replacement part was faulty which meant a return visit. The new part is working just fin visit was for a battery problem that was under warranty. The replacement part was faulty which meant a return visit. The new part is working just fine. In all, this was a good experience and I am very satisfied. More

Quick and friendly service. I enjoy the way attendants come to your car to fill out paperwork before your appointment. Fast and efficient. I also like getting text and email reminders and of time. come to your car to fill out paperwork before your appointment. Fast and efficient. I also like getting text and email reminders and of time. More

Perfect Mercedes dealership, sales and service is #1,service personnel are great. Thank you Mercedes 😊 really much appreciated. Was there for service but while driving message pop up but they took #1,service personnel are great. Thank you Mercedes 😊 really much appreciated. Was there for service but while driving message pop up but they took time to get it done. Thanks More

The servicing was very slow for just an oil change. I waited for neatly two hours even after making an appointment and then waiting eight days for it. waited for neatly two hours even after making an appointment and then waiting eight days for it. More

I’ve found that the customer service part of service (on vehicles) is lacking. During my last appointment I did not receive a response to an inquiry about a recommended service - I only got an answer after vehicles) is lacking. During my last appointment I did not receive a response to an inquiry about a recommended service - I only got an answer after I called and explained my situation to a receptionist, who then sent me to a different service rep. More

Max was terrific to deal with! Other than my car suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to me and took care of everything. More

The service here is always good. My loaner car this time was filthy when I picked it up. That's very unusual in my experience with Beaverton Mercedes. was filthy when I picked it up. That's very unusual in my experience with Beaverton Mercedes. More

I was running late and called to inform them. They said it wasn’t a problem. Drive safe and see you when you get here. Everyone was professional and nice it wasn’t a problem. Drive safe and see you when you get here. Everyone was professional and nice More