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Mercedes-Benz of Beaverton - Service Center

Portland, OR

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1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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May 22, 2021

Friendly service department and a very Knowledgeable service rep. Great hand wash, unlike Wilsonville MB. I will definitely return for service for my MB sedan and SUV More

by ALANFUHRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chincha Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Vadim Balashov
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 21, 2021

The service department and Max do a really nice job of uploading software and explaining things to me and staying with me till I fully understood how to operated nav system. Thanks max. More

by Hefley Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 21, 2021

I made an appointment for my first service check up . I specifically asked for someone to spend time with me as I had some questions on the functionality of my new car. They asked who the sales rep was, e More

by JANN.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Lee
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Hello Jann, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 24, 2021 -

JANN.DAVIS responded

Jann Davis 360-573-1111 jann.davis@comcast.net

May 20, 2021

The people with whom I dealt in this dealership, were well prepared, professional and attentive. While this was my first time at this dealership, for sure I would not hesitate to recommend it. More

by yolanda_barz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, Yolanda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 20, 2021

Excellent service, well done and very helpful. I got a service and an interior detail. They did a wonderful job and the car is like new! More

by DR.TAYLOR617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 20, 2021

Good customer service. Chris is very helpful and easy to work with. I am glad that I have the opportunity to receive service from him. More

by JIANGL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear that our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 20, 2021

Friendly, fast and helpful service. Parking is a little hard when multiple cars coming in for service. Parts were covered by warrenty and installed quick. More

by KNOCK1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 20, 2021

I needed help & this was the only dealership that responded. They did a great job, I will continue to have them service my car. The waiting area was the cats meow for my girlfriend.... More

by KRAUTKAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton, it's great to hear that our service team was able to help you out. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 20, 2021

Pleased with bringing my car in. Chris Browarski was professional and courteous. My vehicle was ready on time. Always a pleasure doing business. Thank you More

by Shawn B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Chris and the team were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 19, 2021

Chris was honest and communicative. He appeared to be genuinely interested in helping me get my car fixed and getting me back on the road with a loaner. This was the 5th time I’ve brought the vehicle in More

by SERGIO.NUGENT.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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