Mercedes-Benz of Buckhead

I found great deal on my S-Class and I flew from Sarasota Fl to Buckhead to drive the car back. This was my 11th Mercedes purchase and the first one from Buckhead MB. The key to making this a very easy proce Fl to Buckhead to drive the car back. This was my 11th Mercedes purchase and the first one from Buckhead MB. The key to making this a very easy process was my salesperson Alissa Battles. She made this a very awesome and comfortable experience. Her communication was A+ THANK YOU ALISSA ! More

While I am grateful that they accepted my last minute request to be scheduled, the service was not as expected from a Mercedes-Benz dealership. The service advisor never contacted me with the status of t request to be scheduled, the service was not as expected from a Mercedes-Benz dealership. The service advisor never contacted me with the status of the service. It took a lot longer than expected. They misplaced my iPhone charger. While it is a small item it shows lack of professional attention. The car was was also not as expected. More

Vehicle was as described, very pleased. Excellent, zero pressure assistance from my salesperson Ali. Had to wait almost a week to pickup as we waited on payment from my credit union. Ali in Excellent, zero pressure assistance from my salesperson Ali. Had to wait almost a week to pickup as we waited on payment from my credit union. Ali insured the vehicle was marked as sold so no risk of being sold. Definitely recommend Ali and Mercedes Benz of Buckhead! More

Always great experiance at MBOB, Mark is great and very accommodating he goes the extra mile accommodating he goes the extra mile More

The service was excellent and efficient. i understood exactly what was to be done without surprise when my car was delivered to me.. Jason King was courteous and thorough in explaining what i understood exactly what was to be done without surprise when my car was delivered to me.. Jason King was courteous and thorough in explaining what I could expect and costs. More

This is the second time I have had service done and it has taken an exorbitant amount of time for repairs not to mention they told me I had a rim that was front driver side rim that was bent and a rear ti has taken an exorbitant amount of time for repairs not to mention they told me I had a rim that was front driver side rim that was bent and a rear tire that needed replacing on my previous visit and now they have no record of any of it. Not to mention Chloe, the customer service rep I had says to me the customer please don’t come at me. Because I was irritated that it took 6 hours to replace 1left rear tire. What kind of dealership is this? Time management I don’t think so. A tire change even with the power outage should not have taken 6 hours. The power outage was only 1 hour. More

Great service, great service advisor . I love Benz of Buckhead ❤️❤️❤️❤️❤️❤️Accolades to Jason King my service guy I love Benz of Buckhead ❤️❤️❤️❤️❤️❤️Accolades to Jason King my service guy More

I've had a great experience with each visit. MBUX Buckhead always deliver great customer service, they are very efficient, and the use of technology to communicate inspection findings is very h MBUX Buckhead always deliver great customer service, they are very efficient, and the use of technology to communicate inspection findings is very helpful. More

New management rules are being implemented to local loyal customers who are dissatisfied with their services and this location will lose business customers who are dissatisfied with their services and this location will lose business More

Price changed $500 from March to December on same service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4 service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4:45pm. Joao my Agent was cool. More