Mercedes-Benz of Buckhead
Atlanta, GA
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1,100 Reviews of Mercedes-Benz of Buckhead
My experience was horrible , I took my car there to be looked at and they kept my car for 10 days because of a Warranty issue and left me with no loaner and I called to speak to a manager and no one was looked at and they kept my car for 10 days because of a Warranty issue and left me with no loaner and I called to speak to a manager and no one was to be found left messages and till this day still have not received a call back ! More
Excellence! ! That’s all I can say! Jean,M and the team went above and beyond to make my dream a reality. I find zero complaints with this experience. What set J ! That’s all I can say! Jean,M and the team went above and beyond to make my dream a reality. I find zero complaints with this experience. What set Jean apart from my previous experience is that he did the ground work before I waste time going there. He told me exactly what I needed to do to get approval which made the waiting time very short!! I did all my pre-work before going there. You all know how some dealerships have you waiting for hours and hours but not this place. BEST CAR EXPERIENCE EVER!! More
I always feel care for when I bring my car to Mercedes Benz Of Buckhead. Dealership.. everyone is Pleasant from the service greeter’s to the service providers.. Upon completion the service done on my c Benz Of Buckhead. Dealership.. everyone is Pleasant from the service greeter’s to the service providers.. Upon completion the service done on my care is always explained to me. Thank you Mercedes Benz Of Buckhead for quality service with a smile.😃 More
My car was all scratched up when it was returned to me. Service provider left without letting me know the status of my vehicle. My keys were locked in the lock box and i had to wait over 45 minutes to get Service provider left without letting me know the status of my vehicle. My keys were locked in the lock box and i had to wait over 45 minutes to get them. There was no printout or email of what services were completed. I need a manager to contact me assp. More
Service was excellent! Luis was my service advisor and did a great job keeping me informed on the progress of repairs for my vehicle and made sure the work was done to and Luis was my service advisor and did a great job keeping me informed on the progress of repairs for my vehicle and made sure the work was done to and above my satisfaction. Came here after not being satisfied with the service I had been getting for years at Mercedes Benz of Marietta. They have me as a customer for life! More

