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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
1,100 Reviews
Call Dealership (404) 846-3500

2799 Piedmont Rd NE

Atlanta, GA

30305

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1,100 Reviews of Mercedes-Benz of Buckhead

November 27, 2025

The work om my vehicle was accomplished as expected. My service advisor kept me abreast, and addressed all concerns throughout the process. More

by TDan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason King
Report | Print
Nov 28, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2025

Horrible service and communication from Troy lied about diagnostic until warranty company was coming out More

by fefeholmes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy talk to service manager Hee soon Hong and today prior to talking last week I made it clear I wasn't comfortable with Troy and wanted another service advisor up until today never had such bad customer from mercedes until buckhead benz over priced se
Report | Print
Dec 02, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the customer service issues during your visit. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

November 26, 2025

The experience was exceptional in everyway and the service representative, Mark guided me through the details of the diagnostics and the drive out along with follow up suggestions. More

by adelbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Nov 27, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2025

I am always pleased with the service I receive and the kindness of the entire staff More

by krwillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zion
Report | Print
Nov 27, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2025

I had a great experience with Mr. Mark Miller!!! He is a very wonderful advisor! More

by tinajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Report | Print
Nov 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2025

Luis is an exemplary representation of the quality you would expect at a luxury service provider. He is competent, engaged and thorough in his assessment. More

by GIGATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Dre(technician)
Report | Print
Nov 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2025

Mark Miller is a wonderful service rep who is both efficient and courteous in an old world manner. More

by Eqe350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Report | Print
Nov 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2025

Outstanding customer service. Brianna is amazing! Wonderful experience. My car is running better, looking good. More

by Jcranford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Nov 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 22, 2025

I’ve been coming here for years. Louis is the best—always helpful and always making sure my car stays up to date. More

by Kirsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Nov 24, 2025 -

Mercedes-Benz of Buckhead responded

Hi Kirsten, thanks for choosing us! We're grateful to have Louis as part of our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

I have been with Mercedes Buckhead Atlanta ga for years, and its been a wonderful journey with them . My sales adviser Mr Barron has always been getting me good deals and good advise about cars and my servi More

by duchesschi30cu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Barron a sales adviser and Mr Luis a service adviser
Report | Print
Nov 24, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your amazing review! We're happy to hear that our team members, Mr. Barron and Mr. Luis, have provided you with exceptional service. We strive to deliver the best deals and advice, and we're glad to have met your expectations. We look forward to serving you in the future!

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