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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
1,100 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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1,100 Reviews of Mercedes-Benz of Buckhead

November 20, 2025

Very quick and easy process. Everyone was very helpful and assessed all my concerns. I I’ll be rebooking in the further. More

by childressga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zion
Nov 21, 2025 -

Mercedes-Benz of Buckhead responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 19, 2025

The service center made the entire process so easy. To start, they were very welcoming and told me what they were going to do and when everything would be ready. Great communication processes and a ver More

by Nboyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason King
Nov 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 19, 2025

Mark in service as advisor was excellent in providing care, accuracy in paper work, and promptness in collaboration/ communication! Truely grateful More

by aneelahasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Nov 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 15, 2025

Excellent service and follow up. My salesperson, Mel Daggs is highly professional, detail oriented and made the buying process smooth & seamless. More

by bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel Daggs & Ben Wheeler
Nov 16, 2025 -

Mercedes-Benz of Buckhead responded

Bill, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

Excellent service at Mercedes-Benz of Buckhead! My Service Advisor, Dumas, is professional, knowledgeable, and kept me updated every step of the way. The entire experience was smooth, efficient, an More

by R Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Nov 16, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

From my initial call to bring in my car until I met with Brandon everything was superb and very professional as always. I have been to this dealership three times to bring my two cars in for service and eve More

by gizman.abbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 19, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the delay in returning your vehicle after service was completed. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

November 14, 2025

Able to get in quickly for service. Quick turnaround. Uber on them. Car looks and runs great. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 16, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Excellent and friendly salespeople! They graciously helped me explore models and options. Looking forward to working with them in the future. Getting excellent service on my exis More

by Wineguy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne omafodezi
Nov 15, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Buckhead. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

A rip off! $585 for a diagnosis!? Are you serious! $2,360.80 to replace a starter on a 2007 S550. Ludicrous!! They must be out of their mind! Good thing they're More

by HWMOG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Nov 14, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and your pricing concerns Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

November 12, 2025

Thank you for having a great service department. The service coordinator is awesome. Her name is Brianna. She knew exactly what I was trying to tell her about my vehicle. I enjoyed my visit looking More

by chestyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Nov 13, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brianna here at Mercedes-Benz of Buckhead! Thank you again, and have a fantastic day!

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