
Mercedes-Benz of Buckhead
Atlanta, GA
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896 Reviews of Mercedes-Benz of Buckhead
From the initial meeting until driving out with the new car every step of the transaction was handled with the utmost professionalism the Mercedes name deserves. In every case the Buckhead team did what w car every step of the transaction was handled with the utmost professionalism the Mercedes name deserves. In every case the Buckhead team did what was "right" in the name of the customer and the dealership. More
George is very personable and friendly; he offered suggestions and advice pertinent to my particular needs, I was not exposed to an excess of extraneous baloney. Time and money are the critical eleme suggestions and advice pertinent to my particular needs, I was not exposed to an excess of extraneous baloney. Time and money are the critical elements of the purchase. I would return to George for future purchases and refer friends to him because of my first experience. More
I'm a former BMW owner and walked into the dealership with no expectation of buying but to just learn more about both the C and E series. I determined with Cynthia that the C series was the best fit for with no expectation of buying but to just learn more about both the C and E series. I determined with Cynthia that the C series was the best fit for my needs and the dealership had the perfect vehicle on the lot. She stayed late until after the dealership was closed for some time to ensure I was satisfied and review in detail the vehicle with. I think we were the last two to leave and she by no means rushed me out the door at the end on a Saturday. The vehicle and dealership are top notch. Thanks! More
To Whom It May Concern, I have not had a lot of experience in buying a new car. This is my second new car in 15 years. Mr. Michael made the experience of purchasing a Mercedes-Benz a very enjoyable experience in buying a new car. This is my second new car in 15 years. Mr. Michael made the experience of purchasing a Mercedes-Benz a very enjoyable and satisfying experience. I belong to the Mercedes-Benz's family now, and I will never drive or purchase a car unless it is a Mercedes-Benz and purchased from Buckhead Mercedes' dealership. They treat you with so much courtesy and respect that it makes it impossible to buy from another dealership. Once you have driven a Mercedes -Benz, all other cars are like riding in a horse and buggy. More
Emily's service was outstanding -- in terms of assessing our needs and providing us the right info and time to make the decision time, in working with us on pricing options, and with her after-sales suppor our needs and providing us the right info and time to make the decision time, in working with us on pricing options, and with her after-sales support and advice. I'd recommend her to everyone I know. I also hope to purchase another after my lease runs out, and I will ask to work with Emily if she is still there. More
Fast and friendly service. Competitive pricing and a GREAT atmosphere. The sales person (Marc), worked with me for several days and trying to find the right fit (both, type of car, amenities and pricing GREAT atmosphere. The sales person (Marc), worked with me for several days and trying to find the right fit (both, type of car, amenities and pricing). I was able to do most of the negotiating through email and phone calls which was a big time saver for me. I would definately recommend this dealorship to friends and family looking to buy a mercedes in the future. More
Service was great, Allison was super helpful and kept on top of things in order to get me what I feel was a great deal. I appreciate her dedication to gettting the price I was looking for, even with my bus top of things in order to get me what I feel was a great deal. I appreciate her dedication to gettting the price I was looking for, even with my busy schedule she kept up with me and continued to keep in contact to make sure I was satisfied with the offer. More
I had done my homework on the internet and with other dealers and had prepared written notes for what I thought might be a protracted negotiating session. I was interested in trading my wife's CLK cabri dealers and had prepared written notes for what I thought might be a protracted negotiating session. I was interested in trading my wife's CLK cabriolet for a newer one. We made an appointment to see a very nice Certified late model CLK and to my surprise and my wife's delight, Mr. Hirth agreed with my assessment of the deal and simply made it happen. We have never had a nicer experience buying a car. Thanks for all your help! More
My husband and I have recently moved to the Metro Atlants area, my husband drives an S500 and our real estate agent recommend the Buckhead dealership. We have had his car serviced here and on our last visit area, my husband drives an S500 and our real estate agent recommend the Buckhead dealership. We have had his car serviced here and on our last visit we decided to go into the showroom and inquire about the GLK 350. We had been into the showroom months earlier but I had not decided what I wanted to do regarding the upcoming ending of my Lexus lease. On January 6, after speaking with Will and test driving the GLK, I made the decision that a Mercedes would be my next vehicle. Needless to say, I'm very happy with my decision and look forward to future visits at Mercedes Benz of Buckhead. More
The purchase of a New 2011 Merceds-benz was made into a life altering experience. Never have I had such a positive experience when making a vehicle purchase. The usual gamemanship was replaced by a pleasan life altering experience. Never have I had such a positive experience when making a vehicle purchase. The usual gamemanship was replaced by a pleasant afternoon and I truly feel like a member of the Mercedes-Benz of Buckhead family. My sales person Ms Natasha Altman never appreared rushed or frantic despite the amount of activity that was present at the time. She did not stop working after making the sale. She throughly orientated me to the vehicle and was even removing windows stickers and replacing Tags after she discovered that the service department had closed before her customer (me) was ready to depart. She was very happy to repeat the orientation the next day for my very excited wife. At no time was her attention not focused on making this vehicle purchase a pleasant experience. She explained the Mercedes-Benz of Buckhead Partnership program and all of it's benefits with infectious enthusiasm. I am very proud to say that Mercedes-benz of Buckhead has a customer for Life. I truly believe that this level of service exceeds that of not just other Mercedes dealers but any -other dealership that I have purchased a vehicle from in the past. Thank you for all that you do! M J Collier MD More