Mercedes-Benz of Canton
Canton, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 215 reviews
Helpful and Knowledgeable Staff Made Car Purchase a Pleasure When we decided to purchase our 2018 Tiguan, there were only 2 within a 2 hour drive with the trim level and color combo we were looking for. I was ne When we decided to purchase our 2018 Tiguan, there were only 2 within a 2 hour drive with the trim level and color combo we were looking for. I was nervous about purchasing a car from a dealership I had never visited, but everyone at Kempthorn was very accommodating and personable, and went out of their way to make our experience a good one. Kyle was very responsive over the phone, working the purchase details out over multiple phone calls with my husband. At the dealership, Bob made me and my 4 year old feel like family, and patiently showed us how to use all of the fancy features in my new car. And Rita in the finance office kindly shared several candies with my son while transferring titles and license plates in a process that went quite quickly. I don't know if Kempthorn has many customers who purchase cars over the phone and travel 2 hrs to pick them up, but everyone I dealt with made it seem like it was the most normal thing, and they seemed genuinely happy to help! Thanks, Kempthorn! More
Excellent!! Everyone was very friendly. No pressure at all. Very informative , any question we had was answered professionally. Would not hesitate to return and t Everyone was very friendly. No pressure at all. Very informative , any question we had was answered professionally. Would not hesitate to return and tell our family and friends. More
Great experience! Car was just what I wanted! Totally clean and full of gas. All appointments were on time. Have always been treated very well by Kempthorn. Car was just what I wanted! Totally clean and full of gas. All appointments were on time. Have always been treated very well by Kempthorn. More
Great experience Ruth was phenomenal as a seller. The process was smooth and easy. Very happy to have made the change to Volkswagen. Will definitely be back in the fut Ruth was phenomenal as a seller. The process was smooth and easy. Very happy to have made the change to Volkswagen. Will definitely be back in the future. More
Great car, great price, friendly people. I purchased a great car at a great price. Dealing with the salesmen and the rest of the people at Kempthorn Motors was like dealing with family. I h I purchased a great car at a great price. Dealing with the salesmen and the rest of the people at Kempthorn Motors was like dealing with family. I had a wonderful experience from start to finish. I would recommend Kempthorn Motors to anyone looking to purchase a car. More
Buying a car from Kempthorns Team Franz..(Ian and Ruth) are top notch..my 3rd VW purchased in 2 years...sometimes it not nessasarly about the brand, but rather who you deal with t Team Franz..(Ian and Ruth) are top notch..my 3rd VW purchased in 2 years...sometimes it not nessasarly about the brand, but rather who you deal with that attracts you more to the brand... More
Wouldn't go anywhere else When it became clear that it was time to purchase a new car, there was no question we would be returning to see Ruth at Kempthorn. She sold us our las When it became clear that it was time to purchase a new car, there was no question we would be returning to see Ruth at Kempthorn. She sold us our last (used) car, and we knew that she'd be able to help with a new purchase. She took the time to listen to what we wanted, and helped us narrow down our options. The test drive was a blast, as she seemed to be having as much fun showing us the features of the car as we were in trying them out! We're loving the new car, and when it comes time to replace that used car, we'll be headed right back to see Ruth! More
Outstanding Very fast email response. My salesman Grant Huston was very personable,respectful, helpful and professional. I never felt rushed or pressured. I've ne Very fast email response. My salesman Grant Huston was very personable,respectful, helpful and professional. I never felt rushed or pressured. I've never had such a relaxed and smooth experience buying a vehicle. Outstanding job. Thank you Mr. Grant. More
2018 Tiguan I would like to thank Ruth and Ian for helping me navigate this search for my new Tiguan. Ruth did an awesome job explaining the differences between t I would like to thank Ruth and Ian for helping me navigate this search for my new Tiguan. Ruth did an awesome job explaining the differences between the models and Ian found the car I wanted.!! All in all a very satisfying experience More
Best experience ever! Walked in as strangers and out as family! Ruth Franz was so personal and down to earth! Nine years ago, I lost my VW Passat in a flood and it was a de Walked in as strangers and out as family! Ruth Franz was so personal and down to earth! Nine years ago, I lost my VW Passat in a flood and it was a devastating to say the least! I was finally ready to get a new one, and she was so awesome! Walked us through everything and worked hard for us to get me back into my dream car! Thank you, thank you, thank you!! More

