Back

Mercedes-Benz of Canton

Canton, OH

not yet
rated
215 Reviews
If you’re a Canton, OH driver in search of the perfect luxury vehicle for you and your family’s lifestyle, you’ve come to the right place. We’ve been family owned and operated since 1938 and provide top-notch service that you’ll be impressed with. Here at Mercedes-Benz of Canton, we pride ourselves on offering a large inventory and expert-level service centers to give Massillon drivers a complete experience with their purchase of a Mercedes-Benz sedan, coupe, SUV, or commercial vehicle.
Contact Dealership

1449 Cleveland Ave NW

Canton, OH

44703

Directions

By Type

Showing 215 reviews

January 29, 2018

Excellent — Bob Novak is Great!! This is an excellent car dealership!! I highly recommend it!! The people are honest, knowledgeable and trustworthy!! A special thank you to Mr. Bob N More

by GigiRobyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak
January 26, 2018

New Tig The pricing was too good to pass up, I am a return customer and will continue to go back. I love dealing with Ruth, she is the best! More

by Lelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Brody Campbell
Jan 26, 2018 -

Mercedes-Benz of Canton responded

Thank you so much for your business and your kind review! Congrats on your new VW.

January 16, 2018

Wonderful job Everything is explain to you the cars cleaning paperwork is all done just sign your name. This is not my first time ever purchasing a Volkswagen More

by Elmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
January 08, 2018

Professional and efficient Was treated professionally and with respect. All questions were answered. Bob Novak was knowledgeable. The help with results drive was appreciated. More

by Kathleen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Mitch Girard, Brody Campbell
January 08, 2018

First impressions are important Had a mechanical problem with my C300 Mercedes. My husband called to see how to go about getting it serviced. The woman on the phone was short and ex More

by Lck
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Jan 22, 2018 -

Mercedes-Benz of Canton responded

Hello, We're very sorry to hear you had a negative experience with our dealership. We strive to provide friendly, efficient customer service, and we hope you won't judge us too harshly by this one incident. We appreciate your feedback and hope you give us a chance to correct the issue. Please contact our service manager at your earliest convenience to resolve the problem 330-580-4920. Our apologies again and thank you for your time.

January 06, 2018

Great experience! Great experience The management and employees were not at all pushy, they were very knowledgeable about the vehicles and helpful in the decision maki More

by Soccer Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz, Jay Murdock, Brody Campbell, Jim Kempthorn
December 29, 2017

"Great purchase experience" Just picked up my 2018 Mazda CX-5 that I purchased from Bob Novak and Ian Franz. I have to say they are the easiest group to work with during your ca More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Ian Franz
December 29, 2017

Another great experience at Kempthorn!! I have purchased many vehicles through the years. Kempthorn is by far the best dealership from ease of purchase, knowledge and honesty. Thanks again More

by Zoomzoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak, Ian Franz
December 13, 2017

Great experience! Thanks to Ian, Ruth and Jay for their excellent customer service and helping me get into a great new car! Great atmosphere and great people to work wi More

by Caleb Crow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
December 06, 2017

Prompt and super nice service We bought our second VW within two years and Jay and Ruth made the purchase a breeze. They both are so super nice and knowledgable. At Kempthorn Motor More

by göufli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Franz, Jay Murdock
...
8
...