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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
301 Reviews

301 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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December 06, 2022

My service advisor, Rick, was so nice - and efficient. My service experience was good and my car was ready when it was supposed to be. More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 09, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Dale, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2022

Great service always. Jim Hanley always goes above and beyond to make the service experience quick and easy. More

by rlscoach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ganley
Dec 01, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jim Hanley here at Mercedes-Benz of Coconut Creek! If you ever need help, just give us a call. Happy motoring!

November 16, 2022

I have the "Best" service advisor "kevin" who always ensure that my vehicle stays in top shape. He never fails to provide information that is beneficial to the up keep of my vehicle, in the most cost- e More

by jjackson620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

The staff is so welcoming from the moment you arrive. Our service advisor, Liz is very professional and trustworthy. Ryan, Mr Biggs, Todd and Liz are the reasons we love this dealership! More

by Jnachio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Ryan, Biggs and Todd.
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 14, 2022

My advisor jim, is very professional. He goes over and beyond for you have a great service. More

by Sylvain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Sylvain, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Feel free to stop by if you ever need any more help.

November 11, 2022

Very professional and helpful. They are all very pleasant and respectful. The wait time was very minimal. More

by Vonnie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Nov 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Vonnie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 07, 2022

Took the time to explain the issue and what the options were. Kept us informed as the car was in for service. More

by ianviente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Cornell
Nov 15, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

My service advisor, James Ganley, is always professional and helpful. He tells me exactly what needs to be done with both vehicles without the sales man pitch. He is honest and hard working, and a great e More

by cwkkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ganley
Nov 15, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

Kevin was our adviser, very pleasant person! Tires were not calibrated after replacement, we had to do this at home, not happy. More

by tomcebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 15, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

November 06, 2022

Priceless. I feel like family from the second I pull into service area. Our “person” is Liz B. We followed her from her last location. I NEVER worry when she More

by Tinker918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz B
Nov 14, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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