Mercedes-Benz of Coconut Creek - Service Center

If I could give the specific service advisor Kevin Alexis 10 stars I would. He is deserving of every one. Kevin went above and beyond in his assistance in helping to remedy the issues that we had less than 4 10 stars I would. He is deserving of every one. Kevin went above and beyond in his assistance in helping to remedy the issues that we had less than 48 hours after purchasing a 2 year old CPO GLE 350. Kevin Sir, your professionalism and customer service was impeccable. Your ability to empathize and understand the customer "woes" was welcome. Thank you for what you do. As long as you are there, you will be our go to Service Advisor. Kudos to you Kevin Alexis More

Very responsive, high class efforts and attention to customer needs. Great service staff. Everyone is always in a productive mood😀 customer needs. Great service staff. Everyone is always in a productive mood😀 More

Great experience! Liz my service advisor was amazing, great customer service, communication and all around service. It was an easy process to drop off my car for servi Liz my service advisor was amazing, great customer service, communication and all around service. It was an easy process to drop off my car for service and pick it up. I did it on my lunch break with time to spare. Five stars all around More

Very helpful & friendly when I brought my car in for warranty service. Jose helped with a warranty issue and kept me informed throughout. warranty service. Jose helped with a warranty issue and kept me informed throughout. More

Very friendly and helpful when I brought in my car to check why my check engine light came on check why my check engine light came on More

Excellent service as always. Thank you to the Mercedes team for your assistance during this appt. Thank you to the Mercedes team for your assistance during this appt. More

Francis met me at the scheduled appointment time. Very professional. New battery was installed within one hour. Very professional. New battery was installed within one hour. More

I didn’t purchase my vehicle at this dealer, but I did come here for service. Everyone was extremely nice, and I received my vehicle back within a timely matter. Thank you for the excellent service. come here for service. Everyone was extremely nice, and I received my vehicle back within a timely matter. Thank you for the excellent service. More

Customer service is always amazing and services are usually done in a reasonable amount of time. usually done in a reasonable amount of time. More

Always very happy . Service people are great and Jim Ganley always helps us with a smile . Service people are great and Jim Ganley always helps us with a smile . More