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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
302 Reviews

302 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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June 20, 2022

Water/ rain flooded the trunk of my car which shorted out the censors. That should not happen by my thinking, I also feel this is not the first time your advisors saw this problem yet he wanted to charge me More

by Roy Rattigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Brown/ Brion Fitzgerald
Report | Print
Jun 23, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Roy, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

Jun 23, 2022 -

Roy Rattigan responded

I would love for you guys to find out why water is getting into the vehicle without telling me that it will cost $2,000 just to check it out.. I had the censor replaced by someone else but water is still getting in even when it is sitting in one place

Jun 23, 2022 -

Roy Rattigan responded

I am trying to reach the general manager with the number I was sent but cannot get pass the automatic system. You can call me at. 954 664 8686 Roy

June 19, 2022

Mercedes Benz at Coconut Creek workers are polite friendly nice and the facility is clean More

by Ms Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D Ganley Jr and Liz Berrios
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Jun 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Had to wait a week for a part to fix a red light displayed on the dashboard. More

by rpfranco44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil moodie,
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 09, 2022

Kevin was fine. Met me on time when I dropped off and promptly at pickup. Service was as promised More

by jmcmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 10, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Never have had a problem with this dealership. Kevin was great as always and the service people do a great job servicing my car whenever i bring it in. Really excellent service. More

by Wabloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis
Report | Print
Jun 10, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2022

This was on November 29, 2021. And I was waiting for the help of the General Manager, as well as the call from the insurer's office that is in the dealer, which is the one that to More

by Juan Roberto Bahamon
Recommend Dealer
No
Employees Worked With
Lizet-General Manager
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June 03, 2022

Great customer service. Rick was very attentive and professional. Reasonable wait time and services were well explained. More

by Griselrivera3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Report | Print
Jun 06, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2022

Working with Mercedes-Benz of Coconut Creek could not be easier. Quick appointments and the personal service provided by Philip Moody makes service a pleasure. More

by sherry.weir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Moody
Report | Print
May 28, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

I always have a great experience when using Kevin in service. He is so helpful and takes his time to make sure everything is taken care of as promised More

by Ang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 27, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2022

Everyone was pleasant, especially Kevin my service advisor, please review him for a higher appointment! More

by Standan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 23, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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