Mercedes-Benz of Coconut Creek - Service Center

Great experience. Kevin has been very helpful and went above and beyond. Very professional and helpful. Technician video recommendations are amazing. 5Star service Kevin has been very helpful and went above and beyond. Very professional and helpful. Technician video recommendations are amazing. 5Star service More

Great customer service, Maria was very helpful and the service was really fast, they even cleaned my car.. service was really fast, they even cleaned my car.. More

This was my first service visit to Mercedes-Benz of Coconut Creek. I decided to try their service department after being disappointed by other local MB dealers. I was pleasantly surprised. In addition Coconut Creek. I decided to try their service department after being disappointed by other local MB dealers. I was pleasantly surprised. In addition to being very professional, I received a video from the technician who worked on my car, explaining exactly what he did, and showing me a short inspection of my car. He confirmed that my brakes, tires, etc. were good. Very impressive. More

I went in for an engine issue and received a rental car. The rental got a nail in the tire and I was told I had to buy a whole new tire, you know those are NOT cheap, for a RENTAL. I’m sorry shouldn’t deale The rental got a nail in the tire and I was told I had to buy a whole new tire, you know those are NOT cheap, for a RENTAL. I’m sorry shouldn’t dealerships have insurance for something like this? If you rent a home and something goes wrong the OWNERS of the rental home pays. I understand if it was something within my control as getting hit, but how in the world was anyone supposed to see a nail on the ground and swerve. So far I have only have issues after issues with Mercedes. Very upsetting. More

I brought my GLC300 in because I kept getting a message saying that my starter battery needed to be charged. They replaced the battery in a relatively short time at no charge because it fell under warran saying that my starter battery needed to be charged. They replaced the battery in a relatively short time at no charge because it fell under warranty. More

Liz Berrios and her team are amazing! I wouldn’t take my vehicle anywhere else! I wouldn’t take my vehicle anywhere else! More

The dealership was nice and clean and the staff was extremely friendly. The reps approached me immediately and made me feel like a vip customer. extremely friendly. The reps approached me immediately and made me feel like a vip customer. More

Need to work on their communication. Called and was told someone will call you back, I’m still waiting for the call back. Called and was told someone will call you back, I’m still waiting for the call back. More

Richard was great and mechanic doing my recall was efficient and timely. It took less one hour for recall and my suv washed efficient and timely. It took less one hour for recall and my suv washed More

Service was delivered as promised. Maria was courteous and accommodating. She listened to my needs and made it easy. Maria was courteous and accommodating. She listened to my needs and made it easy. More