Mercedes-Benz of Coral Gables - Service Center

Great service Thank you! First day of school and I found a nail in our tire! You came to our rescue. Your dealerdhip saved the day! Woohoo! Thank you! First day of school and I found a nail in our tire! You came to our rescue. Your dealerdhip saved the day! Woohoo! More

Very pleassant Because the problems were identified,corrected,the help with questions ,and some tasks .very knowledgeable about questions asked , and good communicat Because the problems were identified,corrected,the help with questions ,and some tasks .very knowledgeable about questions asked , and good communicationAldo work done in timely manner More

Satisfied. Very accommodating and efficient. Totally an enjoyable experience. Very little waiting around for service or for a loaner car. Ana Garron is an impres Very accommodating and efficient. Totally an enjoyable experience. Very little waiting around for service or for a loaner car. Ana Garron is an impressive service advisor and I am fortunate to have chosen her. More

Lorena Renteria is worth buying a Mercedes. Service cannot be underrated. The thought of having something wrong with your car, but no one to take care of you (as most dealerships end after the s Service cannot be underrated. The thought of having something wrong with your car, but no one to take care of you (as most dealerships end after the sake) is extremely frustrating. At Coral Gables, knowing I have Lorena to callus extremely reassuring and inures confidence. I know she will never rip me off--even gets the best price and will be responsive to my needs. When she went on maternity leave I had that angst of having no friend in the dealership. Separately, the dealership simply doesn't have enough parking for customers. You know when you come in to shop or for service they'll be nowhere to park--and how inconvenient will it be. More

Very smooth and efficient Overall, a great experience - both sale and service. I was very impressed with our sales associate. He took all the time I needed to learn about my Overall, a great experience - both sale and service. I was very impressed with our sales associate. He took all the time I needed to learn about my new car. I was new to Mercedes so I had a lot to learn. He continues to check to see that all is well. Service is a breeze. More

Excellent Service Everything was handled very smoothly and efficiently with excellent customer accommodation with all arrangements made in a concerned and sincere effor Everything was handled very smoothly and efficiently with excellent customer accommodation with all arrangements made in a concerned and sincere effort. I would ask for the people who helped me again More

expensive but not inadequate with service that's rendered Service can be expensive but my vehicle performance action is always good. After getting the car back. And i appreciate play by play service needed an Service can be expensive but my vehicle performance action is always good. After getting the car back. And i appreciate play by play service needed and the understandable explanations More

It was easy and not stressful. Every one works together. Service reps work with you diligently to get the service you need as quickly as you need it. Everyone works together to make sure you are comfortable Service reps work with you diligently to get the service you need as quickly as you need it. Everyone works together to make sure you are comfortable in getting you a loaner or getting your automobile back in a timely manner. More

Great customer service at the service department. Marcos Gonzalez, the service advisor, provided excelent service and was very helpful. He did what he promised and on time. Definitely provided a fiv Marcos Gonzalez, the service advisor, provided excelent service and was very helpful. He did what he promised and on time. Definitely provided a five star dealership service department experience. Thank you. More

The most effective, trusting and reliable place I have always been treated with the utmost respect and professionalism at this location. However, in my last recent visit I accidently left an envelo I have always been treated with the utmost respect and professionalism at this location. However, in my last recent visit I accidently left an envelope with cash in the pocket door of my vehicle. I received a call late in the evening from Mr. Gonzalez who advised of their findings and assured me the money was in the safe and well guarded. In todays disrespect for human kind I believe the employee who found the money is a true asset to your company. I will recommend Mercedes Benz of Coral Gables to everyone I meet. More