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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
847 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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847 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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December 09, 2020
Every time I go take the car for service/maintenance, it's been great. All staff is friendly and considerate. Even waiting for the car is enjoyable. it's been great. All staff is friendly and considerate. Even waiting for the car is enjoyable. More
by karla
Employees Worked With
Jose Castillo
December 09, 2020
service was very good. Always get special treatment. They could not duplicate my squeaky steering wheel issue however. I hope it never returns. Will return could not duplicate my squeaky steering wheel issue however. I hope it never returns. Will return More
by love305
Employees Worked With
December 06, 2020
Friendly staff, clean dealership, work was done and completed in time that was promised to me.. Adrian was professional and courteous and was extremely knowledgeable. completed in time that was promised to me.. Adrian was professional and courteous and was extremely knowledgeable. More
by Troubles !!!
Employees Worked With
Adrian Lee Sang
November 25, 2020
Always excellent service and attention !!! Makes having your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you MB !!! your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you MB !!! More
by Very Happy
Employees Worked With
Robert Damas
November 22, 2020
The service adviser,Herbert K. was exceptional in explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! Th explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! The service requested was done super fast and correctly! Facility is super pleasant and so is the staff! More
by Ka I.
Employees Worked With
Herbert Kanski
November 15, 2020
Adam is great he has always been very helpful and gone beyond the minimum effort to make sure the service experience is great. Adam makes it easy beyond the minimum effort to make sure the service experience is great. Adam makes it easy More
by bulldogdmd
Employees Worked With
Adam Littman
November 15, 2020
My wife had an issue with the prepay service, the service associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. More
by Geoff9710
November 11, 2020
Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PROMOTION ! More
by jmcdatty1
Employees Worked With
Charlie Rodriguez
November 03, 2020
Very professional and thorough The price of service was Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and understanding. He did a great job. More
by Meky1022
Employees Worked With
Adam Littman
October 28, 2020
White glove as always. Roman is professional and communicates every step of the way. Thanks for the great service and for looking out for me as a customer. communicates every step of the way. Thanks for the great service and for looking out for me as a customer. More
by arwgr
Employees Worked With
Roman Hernandez
