Mercedes-Benz of Daytona Beach

My wife and I purchased a Mercedes SUV from Mercedes of Daytona Beach and couldn’t have been more dissatisfied. David, our sales rep was the only halfway good thing about the transaction. The vehicle was p Daytona Beach and couldn’t have been more dissatisfied. David, our sales rep was the only halfway good thing about the transaction. The vehicle was promised as top quality, needing nothing and properly serviced. We paid full asking price since the suv was supposed to be in such immaculate condition. When we received the vehicle it was not serviced, the tires were below the Michelin standard for safe to use on a roadway, the battery died the day after we received the car and had to be replaced, and it was delivered with a broken seat part that was never disclosed to us even after multiple attempts from us to make sure the vehicle needed nothing before purchase. The dealership offered no help other than it was an as is purchase. They did supposedly send the plastic part for the seat, but we haven’t received it and we will also have to pay ourselves to have that installed. We love the vehicle, but didn’t expect it needing close to $2000 in repairs immediately upon delivery. No manager ever contacted us to resolve anything, luckily David was responsive to our questions but no help was given. Watch what you buy from them. Their version of serviced and ready to go aren’t what it should be. More

My service advisor, Mike, is great…efficient, responsive and knowledgeable. I trust him with my car. and knowledgeable. I trust him with my car. More

Metry, Always does a great job of coordinating and keeping me informed on everything that needs to be done. He and service department are the reason I have my service done in Daytona vs Chicago. Excel keeping me informed on everything that needs to be done. He and service department are the reason I have my service done in Daytona vs Chicago. Excellent service excellent people!! More

I really don’t like having to drive 50 minutes south, wait for two hours, and then drive another 50 minutes back up the highway for something that was said to be fixed the first time. Bad show wait for two hours, and then drive another 50 minutes back up the highway for something that was said to be fixed the first time. Bad show More

As always, my experience at Mercedes Benz of Daytona was positive. I always feel well taken care of and know that my car is in the best hands possible. I wouldn't not seek out any other location to have my positive. I always feel well taken care of and know that my car is in the best hands possible. I wouldn't not seek out any other location to have my car serviced. They are the best! More

Everyone at Mercedes Of Daytona are Like family, they go over the top to help solve the problems you are having with your car. I would recommend ane go over the top to help solve the problems you are having with your car. I would recommend ane More

Mo made the buying process painless and seamless, a great experience. Would recommend Daytona Mercedes for your new or CPO needs. experience. Would recommend Daytona Mercedes for your new or CPO needs. More

From start to finish, my service was completed in an outstanding manner. Mike Iafante is an exceptional service manager. Thank you for excellent customer service. outstanding manner. Mike Iafante is an exceptional service manager. Thank you for excellent customer service. More

All the people at dealership are very friendly and courteous. Everybody is very helpful. I service the advisor. Does a great job. courteous. Everybody is very helpful. I service the advisor. Does a great job. More

Special thanks to Randall for driving so many hours under the rain. A testament to customer service! the rain. A testament to customer service! More