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Mercedes-Benz of Delray
Delray Beach, FL
791 Reviews
Mercedes-Benz of Delray is your local source for new Mercedes-Benz vehicles, pre-owned cars for sale, and Mercedes-Benz service in Delray Beach, FL. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Delray Beach, located at the corner of Linton Blvd and SW 10th. No matter what your Mercedes-Benz needs are, Mercedes-Benz of Delray is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 AM
Wednesday 9:00 AM - 9:00 AM
Thursday 9:00 AM - 9:00 AM
Friday 9:00 AM - 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 791 reviews
June 12, 2025
I'm sorry I have to type this but it is 100% true. MB of Delray Beach was probably the worst dealership experience I have had since I started purchasing new cars in 1982. Horrible. Arrived on 6/12 MB of Delray Beach was probably the worst dealership experience I have had since I started purchasing new cars in 1982. Horrible. Arrived on 6/12/25 at 8:40 am at Mercedes Benz Delray Beach to trade in my 2018 MB E400 Coupe and purchase a 2025 MB CLE53 AMG. I was there from 8:40am until 3:30pm and didn't even come home with the car. I don't think this car was even prepped at all by the dealership. Disgraceful. On a $95,000 car? Horrible. The vehicle was dirty upon delivery. They delivered it to me outside. Imagine that. Outside! First time I was ever delivered a new vehicle that wasn't inside a new car delivery bay. Plastic was still covering the AMG door sills. Dirt build up on the edges of the PPF that the car comes with. The rocker panels of the car were dirty. The car that I was trading in and just drove 133 miles to Delray from Naples was cleaner than the new car they gave me. I came with my tire pressure gauge because I've learned from experience to check the tire pressure. Every tire was near 50 psi. According to the car labeling, it should be 41 front 39 rear. Didn't they even check it? Imagine if I drove home at 50 PSI. It would have felt like driving on bricks.' At around 12 pm, I was sitting in the car with Ron Miller, the sales person,and decided to check the convertible roof. It would not open. No one (not VPC in Brunswick or the dealer who has the ultimate responsibility) checked to see if the convertible roof worked before delivering the car to the customer. How can that be? They brought it to service area to repair it. Three hours later at 3:00pm, I told them I'm not waiting much longer. Give me an UBER home. General Manager Clifford Bush asked me to give it to 3:30pm. They wouldn't give me an Uber home but would give me a loaner. I drove home 133 miles to Naples, FL in such pain from my neck area, it was unbearable. I also dealt with the Sales Manager, Joseph Cardella. According to them, they were taking a latch off of another cabriolet and switching it with my broken one. By 3:15pm, they realized that a sensor (so they told me) that had to do with the latch needed to be replaced and unfortunately, that part couldn't be taken off of the donor car. They had to order that part and said it would be there the next day. They said they would deliver the car to me and pick up the loaner car. I told them I want no one driving my car but me. They will deliver it on a flatbed. What a disappointment. Who knows when that will be? I called MB USA and made a complaint and was given a case number. I am actually concerned as to what else might be wrong with the car that I did not get a chance to check. What kind of shape will it be in when they deliver it to me? I don't know? I feel like putting a stop on my check. I'm not saying they weren't nice about this debacle. They were very apologetic but it was not enough. Through all this, I did not raise my voice once. I am sorry but I cannot recommend this dealership. This shouldn't even happen on a $30k car, let alone a $95k car. I am so sad. More
by Dudley07726
Employees Worked With
Ron Miller, Clifford Bush, Joseph Cardella
May 16, 2025
I felt very misinformed and betrayed by this dealership,in reference to service,will not return to this dealer,it's all about making money and cares for their customers, already filed a complain dealership,in reference to service,will not return to this dealer,it's all about making money and cares for their customers, already filed a complaint with auto nation,in reference to my experience at Delray Beach Mercedes Benz More
by rentasawilda
Employees Worked With
STACEY
April 20, 2025
was talking for a week with a salesmen about the purchase of a used GLK on the way to the dealer after setting up an appoint to test drive and drive, i get a call saying the car has sold. of a used GLK on the way to the dealer after setting up an appoint to test drive and drive, i get a call saying the car has sold. More
by kanewebdesign
Employees Worked With
andrew speidel
April 07, 2025
The ESP light came on in my 2009 E350. Mercedes of Delray advised that 4 parts needed to be replaced at a cost of $13,000. I had the car towed to an independent mechanic who specializes in Mercedes of Delray advised that 4 parts needed to be replaced at a cost of $13,000. I had the car towed to an independent mechanic who specializes in Mercedes repairs. Merc Werx replaced one part. The service cost $1,200, and my car is as good as new. I will not be returning to Mercedes of Delray. More
by Doug F
Employees Worked With
Raymond Graham
March 21, 2025
I recently purchased a Mercedes-Benz, and I couldn’t be happier with my decision. From the moment I walked into the dealership, the experience was top-notch. The staff was incredibly knowledgeable and help happier with my decision. From the moment I walked into the dealership, the experience was top-notch. The staff was incredibly knowledgeable and helpful, guiding me through the entire process without being pushy. More
by jeff
Employees Worked With
Michael Luciano
March 10, 2025
I went to the dealer on Saturday, March 8th. Walked around the lot and showroom for over 1 hour. I was never approached by anyone. Numerous employees looked directly at me and walked right on Walked around the lot and showroom for over 1 hour. I was never approached by anyone. Numerous employees looked directly at me and walked right on by. Over and over and over. The receptionist stared right at my wife and I and not even a hello. The pretention in this place is out of control. I will be buying a GLS - cash - for my wife in the near future. It will not be from here. More
by JS
Employees Worked With
None
December 10, 2024
Stay away, stay away Worst dealership ever! !! I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren’t able !! I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren’t able to fix…from service advisor Jonathan, manager John and service director Baldwin. #they have zero communication’s skills. More
by jeanabelson
Employees Worked With
Jonathan, John, and Baldwin
