Mercedes-Benz of Delray - Service Center

My request for a loaner during my service made for an opportunity to be helped by the morning loaner man. He was so gentle in his routine for getting me acquainted with the newer technology. I relaxe opportunity to be helped by the morning loaner man. He was so gentle in his routine for getting me acquainted with the newer technology. I relaxed and was confidently comfortable to drive around and do my errands. His gentleness made my service day. And Evan is always thoughtful, dependable, knowledgeable and helpful with my questions. And the entry attendant helped me unhinge my key in a new to me way. Finally, my auto was returned to me in like new condition. And the entire experience was very pleasant. Thank you to the dealership. Your employees really care. Emma More

Excellent dealership for servicing my e350. SA was top notch. Highly recommend asking for Shawn P if you ever do services with these guys. SA was top notch. Highly recommend asking for Shawn P if you ever do services with these guys. More

I leased my cat in White plains. We are in Deol Ray for 6 weeks and my car needed scheduled service I went in and met Juan who helped me schedule my service without any issues. We are in Deol Ray for 6 weeks and my car needed scheduled service I went in and met Juan who helped me schedule my service without any issues. This is great customer service . More

I was told when I turned it in that it would be at least a week before they could get a service tech to look at the vehicle for the emissions modification, then another week to do the work. But a tech loo a week before they could get a service tech to look at the vehicle for the emissions modification, then another week to do the work. But a tech looked at it 4 days later and I was able to pick it up a few days after that, about 4 days earlier than I expected! More

Excellent service and the assistant manager could not have been nicer. I purchased four new tires and was very pleased with how I was treated. have been nicer. I purchased four new tires and was very pleased with how I was treated. More

David is an excellent service advisor extremely helpful and communicative. When I have an issue he resolves the issue with professionalism. and communicative. When I have an issue he resolves the issue with professionalism. More

Honestly, this dealership has some of the best employees who are courteous and respectful. Especially the service department. who are courteous and respectful. Especially the service department. More

Talk about taking advantage of people in a bad economy! Shame on you mercedes, and your employees too. I dropped my car off because there was a hose leaking from the top of the engine and it literary was a Shame on you mercedes, and your employees too. I dropped my car off because there was a hose leaking from the top of the engine and it literary was all over the bottom and side of the engine. It looked worse than it was. I dropped it off, no loaner I had to uber to a car rental company. 2 days later I called and David said the car will be out soon. I went to pick it up, and the bill to fix it was $8000 dollars! David asked me how attached I was to the car? Meaning the car was pretty much done! I left with the oil still leaking. Googled the pipe that was leaking, it was 42.39 cents. With tax. I called mercedes they quoted me $179.00 I said to the sales guy, why would you charge me $179 bucks when it's on your web site for $40 dollars. He said ok, well do $40 dollars. I picked up the 12 inch pipe took it home and it took me 45 minutes to install it. I cleaned the oil off with spray I bought for 3 bucks, and the oil leak was fixed. David told me I had an upper oil pan leak and several other leaks. I went to another mechanic who cleaned and checked the entire undercarriage of the car. He said there were no oil leaks and delray mercedes were trying to make some money! Shame on you delray mercedes! More

I have been going to Mercedes of Delray Beach for 7 years and Shawn Parton is the best and Shawn Parton is the best More

Mercedes of Delray is an outstanding dealership. I recently brought my vehicle in for service. The opportunity to have a loaner car while mine is serviced is an exceptional feature! David, my servic I recently brought my vehicle in for service. The opportunity to have a loaner car while mine is serviced is an exceptional feature! David, my service manager, is always friendly, attentive and kept me informed on the progress of my vehicle. I would highly recommend this dealership! More