Mercedes-Benz of Delray - Service Center

Shawn Parton does an excellent job and he is very pleasant to work with. The work is done in a timely fashion.. pleasant to work with. The work is done in a timely fashion.. More

Service is awful. They refuse to answer calls. I took my car for routine maintenance and haven’t heard from despite repeated calls. They refuse to answer calls. I took my car for routine maintenance and haven’t heard from despite repeated calls. More

Great service, great people. My service attendant was very knowledgeable and helpful. He has followed up n my requests My service attendant was very knowledgeable and helpful. He has followed up n my requests More

It's always a pleasure getting my GL serviced @ Mercedes-Benz of Delray. Everybody is very friendly and helpful. Kelvin is very knowledgable. I give this Mercedes Dealership 5 ***** Mercedes-Benz of Delray. Everybody is very friendly and helpful. Kelvin is very knowledgable. I give this Mercedes Dealership 5 ***** More

Service provider Shawn and supervisor John were most helpful and knowledgeable regarding the vehicle service. helpful and knowledgeable regarding the vehicle service. More

Always available to get a service appointment and dealing with my service manager. Mike makes the process very easy with my service manager. Mike makes the process very easy More

When service is finally completed, generally very satisfied; however, there seems to be is a problem getting a return call to schedule an appointment for service. There is also an issue with the car' satisfied; however, there seems to be is a problem getting a return call to schedule an appointment for service. There is also an issue with the car's extended stay at the dealership before I get it back. In their defence, it is older so parts may not always be readily available, but over the past 10 years, the average delay has been approximately 6 weeks. I would also strongly recommend if you buy used, or plan to keep your new Mercedes beyond the initial warranty, make sure to purchase an extended service contract from a reliable provider. More

I just took my car in for its first service and my advisor Michael took great care of my car. Everything went perfectly and way above expectations, thanks Michayand Mercedes if Delray! advisor Michael took great care of my car. Everything went perfectly and way above expectations, thanks Michayand Mercedes if Delray! More

Great Service . Had a problem with my Battery. They took My car in that day to make sure I was SAFE. Evon Dawkins Assistant Service Manager made it easy to have i Had a problem with my Battery. They took My car in that day to make sure I was SAFE. Evon Dawkins Assistant Service Manager made it easy to have it fixed. Excellent communication and very helpful. Bought my car there 2014 Always happy with my service when I need it. Thank You. 20 Stars ⭐️ for Evon! More

Service manager Shawn Parton was very efficient and handled my service needs accordingly. He was professional and addressed my concerns about the repairs needed to my vehicle. The actual work was compl handled my service needs accordingly. He was professional and addressed my concerns about the repairs needed to my vehicle. The actual work was completed to my vehicle sooner than expected which was a plus. More