Mercedes-Benz of Delray - Service Center

The service was good. Evon was efficient. However, the loaner car I received was very dirty. Make sure before you loan out a car, it’s clean and smells nice. Evon was efficient. However, the loaner car I received was very dirty. Make sure before you loan out a car, it’s clean and smells nice. More

My service tech, Juan, was great. My vehicle was serviced quickly and efficiently with no issues. My vehicle was serviced quickly and efficiently with no issues. More

Good communication. They did what they said they were going to do in the time discussed They did what they said they were going to do in the time discussed More

I have worked with this dealership for five years and they are always very courteous and helpful. they are always very courteous and helpful. More

I brought my Mercedes Benz S580 to repair an issue with the front seats, the car was for more than a week at the shop, they told me that everything was repair. I picked up the car and when I left, I immed the front seats, the car was for more than a week at the shop, they told me that everything was repair. I picked up the car and when I left, I immediately realized that nothing was done. I brought the car again, this time they find the issue, it was a very expensive repair and because all the inconvenience I experienced, management offered me a significant courtesy discount. I service associate Kelvin did a great job following up and asking management for the discount. More

You do strive to be outstanding! A “random act of kindness” as my husband and I were purchasing our GLE began our experience. Now almost 3 years later, my husband has passed away. A “random act of kindness” as my husband and I were purchasing our GLE began our experience. Now almost 3 years later, my husband has passed away. I am still blessed to have Shawn as our service provider, who has help to guide me through bumpy spots along the way! Love my MB and find your dealership on their game:). More

My car had a problem with its Engine Control System software. The dealer installed an upgrade and now the car will start normally again. software. The dealer installed an upgrade and now the car will start normally again. More

Everything was excellent. Immaculate waiting room. All services done efficiently. Service manager was terrific. Very satisfied. Immaculate waiting room. All services done efficiently. Service manager was terrific. Very satisfied. More

Sean my advisor is always helpful and honest in my service needs. The service is always smooth and uneventful I would recommend this dealer service needs. The service is always smooth and uneventful I would recommend this dealer More

Mercedes of Delray has the worst service department. I went in for a routine service B, which is essentially an oil change and topping off fluids, and they charged me $2000.00 and then recommended I spe I went in for a routine service B, which is essentially an oil change and topping off fluids, and they charged me $2000.00 and then recommended I spend another $15,000.00 on other upgrades. This is after I just had my car serviced at another dealership 3000 miles prior and that previous dealership said I didn’t need any of those services. This dealership doesn’t feel trustworthy. More