Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
288 Reviews of Mercedes-Benz of Des Moines - Service Center
Consistently outstanding service with people that I trust. Thanks for the last forty years of the best care. trust. Thanks for the last forty years of the best care. More
Competent and friendly service manager explained services. Work was completed as explained. I was a little surprised that it took about 2 hours for a routine oil change but the waiting area was plea services. Work was completed as explained. I was a little surprised that it took about 2 hours for a routine oil change but the waiting area was pleasant. More
i bought 2 Mercedes from this Dealership, iam very happy with my 2 cars . Service is outstanding Loaners Cars is best you Always drive a new cars every time. i would Love to buy it Again at this Dealership! with my 2 cars . Service is outstanding Loaners Cars is best you Always drive a new cars every time. i would Love to buy it Again at this Dealership!!!! More
I dealt with pleasant employees who were helpful, knowledgeable, and friendly. Johnny did a great job. He was very personable and professional. knowledgeable, and friendly. Johnny did a great job. He was very personable and professional. More
friendly and professional staff. clean environment, affordable financially, situated in a central place reachable by every body. clean environment, affordable financially, situated in a central place reachable by every body. More
Staff are professional and easy to work with. They didn’t try to sale me on something I didn’t need. Loaner car is always an option I use. They didn’t try to sale me on something I didn’t need. Loaner car is always an option I use. More
I have been a customer for over 16 years at this location and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. More
My service representative was very friendly and listened to my concerns and questions. He took notes and made sure to address all my issues. Everyone I came into contact with was extremely helpful and prof to my concerns and questions. He took notes and made sure to address all my issues. Everyone I came into contact with was extremely helpful and professional. The general manager of the dealership made me feel like an important customer. I was given a loaner vehicle for the day so I could get to work. The dealership kept my vehicle for an entire day to make sure everything was done. I appreciate their professionalism. More
Brad worked me in without an appointment and got my problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. More
Thought they were very nice, courteous and liked the text system that kept me informed. system that kept me informed. More