Mercedes-Benz of Durham

Excellent service department. Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside temperature was registering 101 degrees. Mr. Nick was able to walk me through troubleshooting to release the brake. It is reassuring to have access to such knowledgeable and professional service. More

Grest service. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. More

Friendly welcoming dealership. I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process More

Excellent service dept. friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! More

They are always extremely professional and knowledgeable. I appreciate the time they take to follow up and keep me posted on where my car is in the process. I appreciate the time they take to follow up and keep me posted on where my car is in the process. More

Excellent service, professional staff and beautiful facility. Service work has never been easier or more customer focused. facility. Service work has never been easier or more customer focused. More

Great service team! Always let’s you know what’s going on with your car and responds in a professional manner! Always let’s you know what’s going on with your car and responds in a professional manner! More

Excellent A Service. Completed within time promised. No more to say. No more to say. more to say. No more to say. More

Always a great experience at Hendricks Mercedes.I mostly Always a great experience at Hendricks Mercedes. I mostly deal with Seth, he’s always very helpful and makes the process of getting serviced easy as Always a great experience at Hendricks Mercedes. I mostly deal with Seth, he’s always very helpful and makes the process of getting serviced easy as can be. Great job as usual! More

Very Friendly's, Profesional people, I like the costumer service attention. I recommend other people great job thank you guys costumer service attention. I recommend other people great job thank you guys More