Mercedes-Benz of El Dorado Hills - Service Center

Top Tier Service Gayton DeRosa always makes a service visit an easy and successful experience. He understands what needs to be done and the Service Team get's the job Gayton DeRosa always makes a service visit an easy and successful experience. He understands what needs to be done and the Service Team get's the job done right every time. Great group of people. More

Excellent service I have worked with Don for years and I appreciate his prompt friendly service. I feel that he is straightforward and respectful, and I leave feeling t I have worked with Don for years and I appreciate his prompt friendly service. I feel that he is straightforward and respectful, and I leave feeling that I have been dealt with fairly and respectfully. More

speedy and responsive I am happy to take my car to EDH. The service department listens and responds and is quick to offer solutions. The greeting team is very friendly. I am happy to take my car to EDH. The service department listens and responds and is quick to offer solutions. The greeting team is very friendly. More

A Service and Tires We worked with Don getting our car serviced.. and Don honored our “ tires for life” deal when we purchased the vehicle. With that good service we were We worked with Don getting our car serviced.. and Don honored our “ tires for life” deal when we purchased the vehicle. With that good service we were going to purchase a new vehicle, unfortunately that deal fell through when that a different dealership did not properly hold the vehicle for us. Long story short we got our vehicle back from service and all is fine... More

Red Carpet Service. Great service department personnel and service.I would highly recommend this business to anyone looking for the red carpet treatment. Love the fact th Great service department personnel and service.I would highly recommend this business to anyone looking for the red carpet treatment. Love the fact they are within walking distance of the movie theater. I never wait for my car as I go see a show and my car is always waiting for me not the other way around. More

Service personnel was there to greet me and quickly get me set up with what I needed done. They also provided a shuttle to and from a local spot for my wife personnel was there to greet me and quickly get me set up with what I needed done. They also provided a shuttle to and from a local spot for my wife and I, so we didn't have to wait at the dealership, All service was completed timely and thoroughly. All staff encountered was polite and professional. I would recommend them and I will be back. More

Very happy! EDH MB Went above and beyond to help correct another (So. California) dealership’s mistakes. Special thanks to Gayton D. for his assistance.... Great EDH MB Went above and beyond to help correct another (So. California) dealership’s mistakes. Special thanks to Gayton D. for his assistance.... Great Job! More

the best service and best staff .. I took my car for 60.000 miles service ,I had an awesome service adviser work was done on time ,best of all the service adviser was listing to me and I took my car for 60.000 miles service ,I had an awesome service adviser work was done on time ,best of all the service adviser was listing to me and my needs without trying to sell me extra services I did not need . More

Good service Glad David was able to save me a few dollars by telling me about the tire sale..he kept me updated as well. I appreciate that. Glad David was able to save me a few dollars by telling me about the tire sale..he kept me updated as well. I appreciate that. More

Excellent Service each and every time. Daniel is the best!! My service is always done in a timely manner and am treated like I'm the only customer they have. However, I do have a slight problem. I have been My service is always done in a timely manner and am treated like I'm the only customer they have. However, I do have a slight problem. I have been leaking oil since I picked the car up but have been out of town so unable to get to the dealer. More