Mercedes-Benz of El Dorado Hills - Service Center

One year service , had appointment, Don took very care of me, had me out on my way home in about a hour. Excellent service. Thank you , had appointment, Don took very care of me, had me out on my way home in about a hour. Excellent service. Thank you More

David Kaplan was very helpful and went way out to make sure everyone involved was updated and no surprises. Thank you David Kaplan. Have a great day. sure everyone involved was updated and no surprises. Thank you David Kaplan. Have a great day. More

It is always a pleasure having my car serviced at El Dorado Hills MB. Gayton and the staff are kind and always helpful and professional. Dorado Hills MB. Gayton and the staff are kind and always helpful and professional. More

Best In Class Gayton DeRosa is the best Service Professional I have ever worked with. His attention to detail and professionalism is 'Best In Class'. MB of EDH is Gayton DeRosa is the best Service Professional I have ever worked with. His attention to detail and professionalism is 'Best In Class'. MB of EDH is fortunate to have such a dedicated employee. More

My service experience was excellent as always. David adjusted to my needs, found a time to squeeze me in, and had the work completed perfectly and quickly. And most important, he was honest in terms of adjusted to my needs, found a time to squeeze me in, and had the work completed perfectly and quickly. And most important, he was honest in terms of his assessment and his recommendations. I will absolutely return for all my future service needs. More

Excellent Customer Service David Kaplan has been the best service associate that I've dealt with thus far. He always attended to all my questions and needs. His exceptional serv David Kaplan has been the best service associate that I've dealt with thus far. He always attended to all my questions and needs. His exceptional services is the reason why I started coming to EDH MB. David is a great asset to your organization, and a perfect representation of the excellence in service by the Mercedes-Benz brand. More

Great customer service Dan has always been fantastic! He is very knowledgeable and reviews everything with us both before and after and makes sure any issues are taken care Dan has always been fantastic! He is very knowledgeable and reviews everything with us both before and after and makes sure any issues are taken care of. More

I brought my car in for its first service and it was done in a timely manner. Good service department. The people at the dealership are very personable in a timely manner. Good service department. The people at the dealership are very personable More

No one beats MB at Customer Service!! Don always goes above and beyond! He is always on time for my appointment, he is thorough in addressing any concerns, gets me on my way quickly and co Don always goes above and beyond! He is always on time for my appointment, he is thorough in addressing any concerns, gets me on my way quickly and communicates with me throughout the day. My service experiences with Don are why I will be with MB forever. Thank You!! More

Great Customer Service Mr. Vanderschoot always addresses our concerns and gets the job done. However, it takes 2 days before we get the car back. I guess we can't complain Mr. Vanderschoot always addresses our concerns and gets the job done. However, it takes 2 days before we get the car back. I guess we can't complain because, a comparable loaner car is always provided. Thank you MB. More