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Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
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February 06, 2020
Older E350 Still Strong MBZ of EDH Service Dept has always been hospitable and efficient with steady performance over the last 5 years. We bought the extended warranty of th MBZ of EDH Service Dept has always been hospitable and efficient with steady performance over the last 5 years. We bought the extended warranty of the 3 yr old lease return vehicle we bought at this location. Love the car but MBZ cars are a bit mechanically challenged. For instance we had to replace motor mounts at 75.000 miles. Motor mounts??? Anyway the service is good but a bit expensive...best to buy that extended warranty. More
by mel.koenig34
Verified CustomerEmployees Worked With
Daniel Clark, Gayton DeRosa
February 01, 2020
Exceptional service! MB of eldorado hills has the best customer service. They really took care of us when. We had some issues with our used vehicle and they went above and beyond to make sure we were happ customer service. They really took care of us when. We had some issues with our used vehicle and they went above and beyond to make sure we were happy with our purchase. More
by amymeier1974
Employees Worked With
Pat Upright, Demi LeMarquand, Demi LeMarquand, Mike Lynch, Matt Coats
January 28, 2020
From sales to service everything has been impeccable. The service department has always gone above and beyond. I’ve never had a bad experience. Thank you service department has always gone above and beyond. I’ve never had a bad experience. Thank you More
by rphchase
Employees Worked With
Daniel Clark
January 25, 2020
FriendlyGood customer service Efficient Always provide Friendly Good customer service Efficient Always provide update status on the service progress Waiting area is clean They even have breakfast f Friendly Good customer service Efficient Always provide update status on the service progress Waiting area is clean They even have breakfast for guess Always have something to drink More
by xiosho0212
Employees Worked With
Don Vanderschoot
January 25, 2020
Everyone provided great service: reception, parts, advisor, technicians, management. Very comfortable environment. My car was serviced quickly, efficiently and brought to me in immaculate condition. advisor, technicians, management. Very comfortable environment. My car was serviced quickly, efficiently and brought to me in immaculate condition. More
by George
Employees Worked With
Gayton DeRosa
January 21, 2020
I sort of feel like royalty when I need your help. Your dealership is clean and well maintained with friendly, well trained and attentive staff. You spoil me for ever wanting to own anything but a Merc Your dealership is clean and well maintained with friendly, well trained and attentive staff. You spoil me for ever wanting to own anything but a Mercedes product. More
by martin.edie
Employees Worked With
Zach Shiner, Daniel Clark
January 18, 2020
Always great Gaton is the ultimate professional. I have worked with him since 2008 and have always had a great experience. He is very knowledgeable and helpful w Gaton is the ultimate professional. I have worked with him since 2008 and have always had a great experience. He is very knowledgeable and helpful with all of my questions. More
by wmajernik
Employees Worked With
Gayton DeRosa
January 16, 2020
The team always takes care of us and are friendly and professional! Gayton keeps us updated as car is being worked on. Getting a loaner car is great so we aren’t inconvenienced. professional! Gayton keeps us updated as car is being worked on. Getting a loaner car is great so we aren’t inconvenienced. More
by lstrong
Employees Worked With
Gayton DeRosa, Chad Wessling
January 16, 2020
Work was done promptly and faster than expected Don is a very customer focused service manager. I always appreciate his advice. He makes sure my vehicle gets the proper service. I really enjoy wo Don is a very customer focused service manager. I always appreciate his advice. He makes sure my vehicle gets the proper service. I really enjoy working with him. More
by Mike T
Employees Worked With
Don Vanderschoot
January 16, 2020
I’m thinking about leaving your dealership because I’m I’m thinking about leaving your dealership because I’m tired of being nickeled and dime for every little thing I go in for the latest it took my serv I’m thinking about leaving your dealership because I’m tired of being nickeled and dime for every little thing I go in for the latest it took my service person 10-15 minutes to check a problem cost me $181 ridiculous there’s a thing called don’t worry about it it’s on the house More
by Ron mantsch
Employees Worked With
Don Vanderschoot
