Mercedes-Benz of Escondido

I had the pleasure of working with Daniel during my recent car purchase, and I must say, it was an exceptional experience from start to finish. Daniel's assistance was invaluable throughout the entire recent car purchase, and I must say, it was an exceptional experience from start to finish. Daniel's assistance was invaluable throughout the entire process. He was incredibly helpful, guiding me through the various options available and ensuring that I found the perfect car to meet my needs. His knowledge of the vehicles and dedication to providing top-notch service made the entire experience seamless and enjoyable. What truly stood out was Daniel's commitment to ensuring customer satisfaction. He went above and beyond to address all my questions and concerns, making sure I felt confident and informed every step of the way. Even after the sale was finalized, Daniel continued to provide outstanding support, following up to ensure everything was to my satisfaction. I cannot speak highly enough of Daniel's professionalism, expertise, and genuine care for his customers. More

Best experience. Esmeralda and Mobi were amazing and helped me with my vehicle purchase. I am very happy and pleased with their customer service. Also, I would lik Esmeralda and Mobi were amazing and helped me with my vehicle purchase. I am very happy and pleased with their customer service. Also, I would like to name Irene from finance since she answered all my questions and explained everything I was signing. Thank you. Lastly, Jack, thank you so much for the small conversation. I definitely enjoyed the chat while I waited for my transaction to be completed. I most definitely will recommend you all with my family and friends and I will visit all of you at your new and unique location next time I purchase another vehicle, Thank you! Mercedes Benz of Escondido. More

Mark exemplifies unparalleled excellence as a customer sales representative. His adeptness in understanding my requirements facilitated the acquisition of the desired vehicle. Additionally, Moby's profici sales representative. His adeptness in understanding my requirements facilitated the acquisition of the desired vehicle. Additionally, Moby's proficiency ensured that the monthly terms aligned with my preferences. From the initial introduction of the vehicle to the finalization of the sales process, my interaction with Mark and Moby has been exceptionally satisfying. I extend my gratitude to both for delivering an outstanding customer service experience. More

Amir was my sales guy. He is the most respectful, and honest sales guy. He went above and beyond to make my deal happen. Moby his sales manager went above my expectations. He is the most respectful, and honest sales guy. He went above and beyond to make my deal happen. Moby his sales manager went above my expectations. Truly a great sales team. I feel blessed to have gotten my dream car. The owner should be very happy to have you guys on his team. Thank you so much. More

Liked sean my representative, service was fast but carwash was not working which made it inconvenient carwash was not working which made it inconvenient More

Best Service ever, Stephanie helped our family a lot with choosing the right e suv. choosing the right e suv. More

Can not say enough about Mark Caparelli. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. More

Unfortunately , I am not feeling well, it seems that they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BE they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BELT,ON 0422/2024/ i tel them , i change it a few months, ago, but for safety, change it if need it, when they realized that i knew that they wanted to do additional work,they came with another trick ....they said that the drive belt is OK , we need to change the Belt Tensioner ...... IMMEDIATE and said that drive belt is OK, we made mistake , just because i fund out they are lying .... More

Amir and Moby provided exceptional service throughout the entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. More

Lester Cochran in the service department is a fantastic service advisor. He always answers my questions and very helpful. I will not take my cars anywhere else as long as Lester works here. service advisor. He always answers my questions and very helpful. I will not take my cars anywhere else as long as Lester works here. More