Mercedes-Benz of Fort Washington - Service Center

Excellent Service Able to give me an appointment on the day convenient to me, provide a loaner, car was serviced and ready when I arrived to pick it up. Able to give me an appointment on the day convenient to me, provide a loaner, car was serviced and ready when I arrived to pick it up. More

Great job Very professional and friendly stuff , I appreciate the great job done. I also would like to comment on my salesman Fred Mielke for all of his courte Very professional and friendly stuff , I appreciate the great job done. I also would like to comment on my salesman Fred Mielke for all of his courtesy and the great professional help with all of my family needs for the new car shopping ! Thank you all!! More

Very Positive Great customer service. The service advisor was extremely helpful. I will be back in the future for my next service or when i need to buy another c Great customer service. The service advisor was extremely helpful. I will be back in the future for my next service or when i need to buy another car. More

Excellent More thrust worthy than othe MBin the area I have had my share of expensive charges for job not performed On MB service in the area sometimes does no More thrust worthy than othe MBin the area I have had my share of expensive charges for job not performed On MB service in the area sometimes does not even look at the car charge LOT of money for no work More

Quick help from Joanne Joanne had everything in place to repair car quickly. We were pleased with her attentiveness and extremely pleasant manner. She’s my go to person Joanne had everything in place to repair car quickly. We were pleased with her attentiveness and extremely pleasant manner. She’s my go to person. More

good service but not good at calling customer back The service was good BUT seems you have a problem calling customers back in a timely manner, and I had to call back a few times before I talked to the The service was good BUT seems you have a problem calling customers back in a timely manner, and I had to call back a few times before I talked to the person I needed to talk to, but once their not bad... More

Had service B Never have a problem with service. Always helpful and work is done well. Would recommend to others. Will be back for my next service as needed. Never have a problem with service. Always helpful and work is done well. Would recommend to others. Will be back for my next service as needed. More

Fort Washington Cares Every time I go to get service here they treat me with respect and does whatever it takes to get my car serviced and taken care of. I love this place Every time I go to get service here they treat me with respect and does whatever it takes to get my car serviced and taken care of. I love this place and trust there work. More

Great customer service The customer service here is great. They tell you the approximate time it will take for the vehicle to be complete and they have a very comfortable wa The customer service here is great. They tell you the approximate time it will take for the vehicle to be complete and they have a very comfortable waiting area with massage chairs, cookies, popcorn, coffee and water. More

NOT to be trusted Checks stolen from checkbook left in center console and later cashed. Had to file a police report- very little help from dealership in resolving this Checks stolen from checkbook left in center console and later cashed. Had to file a police report- very little help from dealership in resolving this issue. More