Mercedes-Benz of Fort Washington - Service Center

second summit to fix my car First attempt to fix my car didn't go so well. The car ended up finding and driving worse than it had before I took it in for service. The check engin First attempt to fix my car didn't go so well. The car ended up finding and driving worse than it had before I took it in for service. The check engine light came back on within 4 days of having it back. They didn't even address one issue I had raised on the first 'repair'. The car I got for a loaner for several days had soiled seats with lots of leaves in the trunk. The windshield was not a mercedes brand therefore when it rained, there was no automatic sensor for the windshield wiper speed. My lease is up in a few months. You'd think they'd loan me a car to entice me into a nice newer car or at least one that functions equally as well as the one I have. I doubt i'm going to stay with mercedes for my next car. More

BEST SERVICE CENTER Truly the most knowledgeable Service. Efficient and keeping me aware of every step. Car returned on time, washed and just like new. Thank you very mu Truly the most knowledgeable Service. Efficient and keeping me aware of every step. Car returned on time, washed and just like new. Thank you very much. More

Checkup Fort Washington Service Center always does a thorough review and diagnostic overview of my car and have been doing so for a long time over 8 years Fort Washington Service Center always does a thorough review and diagnostic overview of my car and have been doing so for a long time over 8 years More

Service Appointment We are always very satisfied with the way we are treated and the service work that needed. Paul Forsyth is a great customer service representative, We are always very satisfied with the way we are treated and the service work that needed. Paul Forsyth is a great customer service representative, More

Very nice Because they always take care me very nice people very comfortable and cooperative with everyone always explain you everything you need to know about Because they always take care me very nice people very comfortable and cooperative with everyone always explain you everything you need to know about your car More

secure work done properly. Car is in good shape. I have received phone calls on progress and assurance of all recommended work. Pick up and delivery very a work done properly. Car is in good shape. I have received phone calls on progress and assurance of all recommended work. Pick up and delivery very accommodating. Thank you, More

Express service, checking warning light that came on. Both service agent inside and at the car bay were on their phones..texting when I inquired about my car. Please phone me for details.. Both service agent inside and at the car bay were on their phones..texting when I inquired about my car. Please phone me for details.. More

Awesome service, friendly staff and comfortable atmosphere My experience at Mercedes of Fort Washington has always been one of extrodinarily good service and a friendly and welcoming concern. All aspects of m My experience at Mercedes of Fort Washington has always been one of extrodinarily good service and a friendly and welcoming concern. All aspects of my vehicle's needs are readily checked and completely addressed whenever I visit the center. I am assured that I am driving away with confidence that my vehicle has been serviced well and is in the best condition for the safety of myself and my passengers. That kind of trust is unparalleled. Thank you to the staff and service department for thier efforts in making sure my ride is always traveled with peace of mind. Many thanks to Tony, my service representative. More

Service personnel are accomodating and professional Had a repair that required a lot of expertise. They were great at giving me a loaner and keeping me informed until repair was complete. Had a repair that required a lot of expertise. They were great at giving me a loaner and keeping me informed until repair was complete. More

Great Service department Had some recent issues with my SL 550. Joanne Zaren was excellent in getting the issue resolved. Five Star Service. Highly recommended Will be b Had some recent issues with my SL 550. Joanne Zaren was excellent in getting the issue resolved. Five Star Service. Highly recommended Will be back More