Mercedes-Benz of Fort Washington - Service Center

I needed brake service due to my caution brake light coming on. I was able to take my vehicle in for repair immediately. My issue was resolved in a couple of hours with professional service from the ser coming on. I was able to take my vehicle in for repair immediately. My issue was resolved in a couple of hours with professional service from the service representative and I was able to make it to work on time that day. I was very pleased with the completed work which was done in a timely manner. More

Service Dept handled the issues promptly and professionally and returned our car when done. Follow up questions have not yet been addressed; it seems difficult to reach the service dept at time professionally and returned our car when done. Follow up questions have not yet been addressed; it seems difficult to reach the service dept at times to get simple questions answered. More

ISAAC WAS GREAT ! Service was fast & efficient. Would recommend them to anyone looking to purchase a car , with an easy process :) Service was fast & efficient. Would recommend them to anyone looking to purchase a car , with an easy process :) More

special thanks to the manager (don't know his name) and the mechanic who cared enough to improvise and fix a problem the mechanic who cared enough to improvise and fix a problem More

Excellent. Very efficient in and out for me as well as excellent service on the car. Very efficient in and out for me as well as excellent service on the car. More

This dealership has great service. Friendly staff. Clean environment. Nice cars. Everyone is very professional. Friendly staff. Clean environment. Nice cars. Everyone is very professional. More

Staff were very helpful. Work on my vehicle was good. Thanks for loaner. Extremely satisfied. Work on my vehicle was good. Thanks for loaner. Extremely satisfied. More

The customer service at Ft Washington is consistently fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was acknowledged. More

Great service. Prompt reply. Realistic communication regarding timeframes for Scope of work. Good good job Prompt reply. Realistic communication regarding timeframes for Scope of work. Good good job More

Great service, beyond my expectations. Michael Hardin was the best! Great value for the services that were provided. Michael Hardin was the best! Great value for the services that were provided. More