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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.5
397 Reviews

397 Reviews of Mercedes-Benz of Houston North - Service Center

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July 18, 2025

I love coming to Mercedes Benz Houston North. The service is always great! Jason is so patient and does a great job with thoroughly explaining the issues that I have. Isaiah was my service provid More

by Angellica Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah and Jason
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July 06, 2025

My last visit to Mercedes Houston north I was met by Jousha service manager and Michell was my service agent really went above and beyond to find the issue I was experiencing with the E450 Mercedes afte More

by Mason.h.usarmy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michell and Jousha
Report | Print
Jul 09, 2025 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 15, 2025

Great service, great team, great dealership, no hassle appointments, clean waiting area, good coffee lol. More

by Ms Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 18, 2025 -

Mercedes-Benz of Houston North responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

BEWARE THEIR SERVICE DEPARTMENT! They will send you pictures of someone else’s car to sell you things it doesn’t need!!!! They are crooked. You wouldn’t expect this from a dealership More

by mrskelseystewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Nov 08, 2024 -

Mercedes-Benz of Houston North responded

Hello, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (281) 305-8970 at your earliest convenience and we will do our best to resolve this with you.

April 29, 2024

I've been using Mercedes-Benz of Houston North for many years and they've always done a great job for me in repairs, services, and just good customer service. Brandon, my service coordinator for this last More

by cmpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Muhlenburg
Report | Print
May 03, 2024 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 09, 2024

Mr. peter is the best service advisor, i love the team they have in service but peter is a great man and he do his job well, he make sure your service is the bet experience More

by msclassyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter
Report | Print
Apr 11, 2024 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. If you ever need help, just give us a call. Happy motoring!

March 11, 2024

Jason Fleeks is an amazing service advisor. Always take great care of us. Would highly recommend. Level of service has greatly increased with the addition of Josh Slanker as service director. More

by Mercedes Mafia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, Josh Slanker
Report | Print
Mar 12, 2024 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2024

Customer service can be rude at times which is definitely a turn off. I only go since the location is close More

by rolling.knacks.0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 11, 2024 -

Mercedes-Benz of Houston North responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

January 06, 2024

Jason Fleeks takes great pride and is very knowledgeable. Exceptional Service here at the service department. More

by mskena15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Report | Print
Jan 07, 2024 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

I came to the dealership to get my plates and had a review of some features of my car. All went well and I received an update on my vehicle’s features. More

by R. Ceritelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 08, 2024 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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