Mercedes-Benz of Houston North - Service Center

The service was great and although I was the first car to get there, it still took 2 hours for an oil change and a wash. The wash was done very well I may add. The only thing I would try to improve is the ti get there, it still took 2 hours for an oil change and a wash. The wash was done very well I may add. The only thing I would try to improve is the timing. More

Great service, friendly staff. Service advisor was very helpful to confirm info about the cert pre owned warranty. Service advisor was very helpful to confirm info about the cert pre owned warranty. More

We are recent residents of Houston so we are glad we found Mercedes-Benz North to service our GLS 450. We have been very satisfied with their attention to details. found Mercedes-Benz North to service our GLS 450. We have been very satisfied with their attention to details. More

Had to make a weekend Trip and the check engine light came on. I could not get an appointment until the following week. I drove into the Service Center and Ana was able to get the problem resolved while came on. I could not get an appointment until the following week. I drove into the Service Center and Ana was able to get the problem resolved while I waited. I made my trip with peace of mind. Very much appreciated this excellent service. More

Great, salesman as well as the all over experience buying my new Mercedes. Thank you my new Mercedes. Thank you More

Great customer service. Finished in a timely manner Jason is always friendly always listen to what the issues is and helps resolves the issues Finished in a timely manner Jason is always friendly always listen to what the issues is and helps resolves the issues More

Excellent, the representatives were helpful friendly and efficient making sure my needs were met thoroughly efficient making sure my needs were met thoroughly More

Excellent service. Attention to details. Customer oriented culture where associates are willing to step up and take charge. Attention to details. Customer oriented culture where associates are willing to step up and take charge. More

Great customer service. I will keep doing business with this dealer. Finished in a timely manner. I will keep doing business with this dealer. Finished in a timely manner. More

Took my car in for small service and the communication and customer service were not great. and customer service were not great. More