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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.5
395 Reviews

395 Reviews of Mercedes-Benz of Houston North - Service Center

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December 08, 2022

Once again, thank you to Mr. Trevino, for his excellent support. Thanks to him our van was ready on time and my son could assist at his business event in Dallas. As always it was More

by valles.pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevino here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

December 06, 2022

This and previous experiences at this dealership have been excellent. The service personnel are very knowledgeable and efficient. I highly recommend this place to new buyers and current owners. More

by DeDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
Dec 09, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2022

They take care of their customers and the staff goes out of their way to make sure of it! More

by Annette_usher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 05, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 03, 2022

My experience with the service department from the time i arrived and left was outstanding, my service advisor Jason Fleets is the best . Very knowledgeable More

by chesterreescanosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleets
Dec 05, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 30, 2022

Ahmed made every step of the process goes very smoothly. He was welcoming, attentive, professional and efficient. More

by nmimouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Dec 02, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 29, 2022

5 star service is always given no matter the make/ model or year of your vehicle. More

by Shana McSween
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Nov 30, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Great customer service. The process was very smooth and easy. The staff was helpfull and friendly. More

by yolivo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Treviño
Nov 30, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2022

Would recommend a friend, dealership is very clean, employees are very nice but the wait on a loaner is 2 to 3 weeks when getting a service More

by Sonhrrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, and others don't remember names
Nov 27, 2022 -

Mercedes-Benz of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 26, 2022

The people i encounter at this dealership are very pleasant and helpful. Specifically Ana always makes sure to address any concerns or questions I may have. More

by doncrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Nov 28, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

Working with Christina was an amazing experience. Truly what I would expect from a Mercedes dealership. She was able to identify a problem that a precious dealership had had the car come in for twice More

by Sara P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Sara, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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