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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.5
397 Reviews

397 Reviews of Mercedes-Benz of Houston North - Service Center

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March 14, 2022

Great cusyomrr service. It was very smooth and the staff was very professional and helpful. More

by yolivo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Florisbello
Mar 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 14, 2022

I’ve always had a great experience when I visit this dealership. Everyone is very professional and helpful. The rest rooms are always clean and they provide snacks for you while you wait. More

by mrvlljames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 19, 2022 -

Mercedes-Benz of Houston North responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

Christina did an excellent job starting from repair order write up to get all maintenance work including tires installation done on time with a clean car wash. And the billing invoice notification was very More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 15, 2022 -

Mercedes-Benz of Houston North responded

Hi Ben, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. If you need more help, our team is available to talk -- safe travels!

March 06, 2022

Easy set up appointment. Listened to my description of problem. Good service. Corrected issue promptly. Friendly advisor kept me updated of steps being performed More

by felorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Mar 09, 2022 -

Mercedes-Benz of Houston North responded

Hello Felorenzo, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2022

I have always had a great experience at Mercedes' Benz North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and imm More

by jdjhearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah
Mar 07, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

Isiah and team just do an amazing job with their customers. Very professional and polite. More

by michael dauth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah Martinez
Mar 03, 2022 -

Mercedes-Benz of Houston North responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

February 26, 2022

I really appreciate Mr Ahmed he was very helpful at the service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. More

by Vinodunited2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Ahmed
Feb 26, 2022 -

Vinodunited2020 responded

Thank you so much

February 25, 2022

I had a great service experience from Mr. Carlos Trevino. With a great commitment and focused on my urgency that I had to have the vehicle the same day for reasons of my son's trip to Las Veg More

by valles.pedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Feb 28, 2022 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 24, 2022

I have always had good service and the work completed has been of the highest quality. I will always take my car to Mercedes Benz North HouNaston for service More

by dhudcalif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Feb 26, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

great services from services advisor Umanzor, Jesenia, fast and easy took care of all my concerns. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor
Feb 26, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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