Mercedes-Benz of Houston North - Service Center

Ana was a great help with my car service experience, it went very well for my smart car went very well for my smart car More

The service was great, the person helping me was helpful and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean and friendly and showed great concern, very friendly, I enjoyed my stay, the wait room was nice and clean More

Helpful, honest and attentive, thank you Isaiah! Extra shoutout for digging thru my car for a lost earring. Great service that is much appreciated shoutout for digging thru my car for a lost earring. Great service that is much appreciated More

Needed a replacement battery. The new battery cost $330 which is outrageous. Total cost was $471. Offered option additional services which totaled almost $5000 including $282 for an air filter. This is which is outrageous. Total cost was $471. Offered option additional services which totaled almost $5000 including $282 for an air filter. This is the last Mercedes I will ever own. The car is terrific and the service center is great except for the absolute xxxxxx on the charges. Going to this dealership for parts and service will result in paying at least triple what you really should. More

I was immediately greeted, and received outstanding service. It continues the longstanding relationship with the dealership, in which I have full confidence. service. It continues the longstanding relationship with the dealership, in which I have full confidence. More

My tech Mr. Claude was professional and courteous. Your shuttle service was truly gracious and kind. Mrs. Eatman shuttle service was truly gracious and kind. Mrs. Eatman More

We've purchased or leased more than 6 cars from this dealership over the years. Our primary reason for continuing to patronize them is their excellent service department. We appreciate that Carlos Tre dealership over the years. Our primary reason for continuing to patronize them is their excellent service department. We appreciate that Carlos Trevino has been our service adviser for many years. He is a definite asset to this dealership. More

The experiance was great and the helpful advisor was more than helpful. I really enjoyed the waiting area too because it was so clean in this pandemic. than helpful. I really enjoyed the waiting area too because it was so clean in this pandemic. More

Excellent service! Carlos Trevino and David Fontenot were excellent to work with and very informative. excellent to work with and very informative. More

The staff are very attentive and supportive. They are very knowledgable and take time to educate the client about the issues related to the visit and possible solutions along with offering transportation very knowledgable and take time to educate the client about the issues related to the visit and possible solutions along with offering transportation and timely updates. More